RPh Operations Advisor - Aetna Medical Prior Authorizations
CVS HealthFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must reside in Oklahoma and possess an unrestricted Registered Nurse license in Oklahoma. A minimum of 3 years of clinical nursing experience is required, along with intermediate to advanced proficiency in MS Office Suite (Word, Excel, PowerPoint, Teams) and the ability to quickly learn new systems and troubleshoot basic technical issues in a remote setting. The role also requires the ability to work independently under general instructions and as part of a team.
The Pre-Authorization Nurse 2 reviews prior authorization requests for appropriate care and setting, following guidelines and policies, and approves services or forwards requests to the appropriate stakeholder. This role involves making independent determinations on appropriate courses of action, completing medical necessity and level of care reviews using clinical judgment, and referring cases to internal stakeholders as needed. Responsibilities include making and receiving an average of 50% of calls with providers, educating providers on utilization and medical management processes, and entering/maintaining clinical information in medical management systems.
Health insurance provider for seniors and military
Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.