Certified Pharmacy Technician (CPhT) Learning Mentor
SpringboardSalary not specified
Part Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Retail, Healthcare, PharmacyIndustries
Requirements
- Ability to operate cash registers and related hardware using appropriate procedures for different payment types and items sold
- Knowledge of maintaining merchandise presentation, including stocking, rotating, removing damaged/out-of-date goods, setting up displays, signing/pricing, and securing merchandise
- Familiarity with company policies and procedures for handling claims, returns, merchandising functions (e.g., pricing, creating signs, verifying inventory), ensuring safe work environment, and completing paperwork
- Skills in monitoring and resolving prescription fulfillment issues, including processing third-party insurance claims, rescanning images, alerting patients to stock issues/partial fills/physician authorizations, and identifying pharmacist-needed actions
- Understanding of local, state, and federal laws and corporate policies for providing pharmacy products/services, assisting pharmacists, processing claims/rejections, and handling documentation
- Capability to provide patient/member service, including acknowledging members, identifying needs, initiating fulfillment, promoting products, resolving issues, assisting with purchases, and maintaining safe environment
- Proficiency in entering prescription data into pharmacy software, including reading prescriptions, translating to system codes, transcribing data (e.g., date, drug name, strength, directions, refills, prescriber info/DEA), and managing patient records
- Experience filling prescriptions by retrieving orders, counting/pouring/measuring/weighing medications, mixing/reconstituting, selecting/filling/labeling containers, and using scanning/automated systems
- Ability to assist at pickup by verifying/entering patient info into TaSCO, marking prescriptions, retrieving bags, scanning tags, gathering signatures (HIPAA/third-party), and logging restricted items
- Competence in using policies/data/resources, collaborating with teams, prioritizing tasks, communicating progress, adapting to change, and complying with ethics/integrity standards
Responsibilities
- Process member purchases by operating cash registers and handling payments
- Maintain merchandise presentation in the pharmacy by stocking/rotating supplies, removing damaged/out-of-date goods, organizing displays, signing/pricing, and securing high-shrink items
- Maintain pharmacy area per company policies, including handling claims/returns, merchandising (pricing, signs, inventory verification), shrink/damage identification, safety, and documentation
- Monitor and resolve prescription fulfillment problems, such as processing insurance claims, rescanning images, alerting patients to issues, and escalating to pharmacists
- Promote pharmacy reputation and provide services per laws/policies by assisting pharmacists, processing claims/rejections, helping with orders/purchases, and securing documentation
- Provide patient/member service by acknowledging members, initiating fulfillment at drop-off, creating orders, promoting products, resolving concerns, assisting purchases, locating OTC items, and ensuring safe environment
- Enter prescription data into software by reading/translating prescriptions, transcribing details, and creating/modifying patient records
- Fill prescriptions by retrieving orders, preparing medications (counting, pouring, measuring, mixing), labeling containers, and using equipment for accuracy
- Assist at prescription pickup by verifying info in TaSCO, marking/retrieving prescriptions, scanning tags, obtaining signatures, and logging sales
- Complete assignments by prioritizing tasks, collaborating with others, communicating progress, recommending improvements, adapting to change, and complying with policies/ethics using Open Door Policy
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What is the salary range for this Pharmacy Tech position?
This information is not specified in the job description.
What key skills are needed for this Pharmacy Tech role?
Key skills include operating cash registers, processing prescriptions and third-party insurance claims, entering data into pharmacy software, filling prescriptions accurately, maintaining merchandise presentation, and providing customer service to patients and members.
What does the work environment look like for this role?
The role involves working in the pharmacy area, maintaining a safe environment, handling merchandise stocking and organization, and assisting with prescription fulfillment in accordance with company policies, local laws, and procedures.
What makes a strong candidate for this Pharmacy Tech job?
A strong candidate would have experience in pharmacy operations, accuracy in handling prescriptions and medications, customer service skills for assisting members, and familiarity with pharmacy software, insurance claims, and maintaining organized displays.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees