Personal Injury Case Manager at Postman

Lake Mary, Florida, United States

Postman Logo
$55,000 – $65,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Legal, Personal Injury LawIndustries

Requirements

  • Excellent negotiation and communication skills with insurance adjusters, clients, and healthcare providers
  • High attention to detail and proven ability to prioritize and manage multiple cases and deadlines in a fast-paced environment with minimal supervision
  • Strong interpersonal and relationship-building skills
  • Proficient in legal case management software and Microsoft Office Suite
  • Bachelor’s degree preferred but not required
  • 3+ years of experience as a Personal Injury Case Manager or Paralegal role preferred
  • Experience in a high-volume personal injury practice is highly preferred

Responsibilities

  • Serve as primary contact for clients, providing updates, support, and guidance on the legal process from intake to settlement and following-up regarding treatment status
  • Manage a high-volume caseload with organized, up-to-date case files, including document gathering, client updates, and attorney communication
  • Order and track medical records to support injury claims, including coordinating with medical providers to ensure proper treatment records are obtained
  • Assist attorneys in negotiating settlements with insurance companies and negotiate reductions on medical bills and liens, advocating for the client’s best interests
  • Prepare comprehensive demand packages with all necessary documents for submission to insurance carriers
  • Collaborate with attorneys, other case managers, paralegals, and legal assistants to ensure seamless support of each case
  • Interact with insurance carriers and healthcare providers to verify account balances, process claims, and settle case payments

Skills

Key technologies and capabilities for this role

case managementclient communicationmedical records trackingsettlement negotiationdemand package preparationdocument managementinsurance negotiationlien reduction

Questions & Answers

Common questions about this position

What is the salary range for the Personal Injury Case Manager position?

The salary range is $55,000 - $65,000 per year, plus discretionary bonus and benefits.

Is this position remote or in-office, and where is the office located?

This position works a hybrid schedule of 3 days per week in the office and 2 days per week remote, with the in-person component at the office in Lake Mary, Florida.

What skills are required for the Personal Injury Case Manager role?

Required skills include excellent negotiation and communication skills, high attention to detail with ability to manage multiple cases and deadlines, strong interpersonal and relationship-building skills, and proficiency in legal case management software and Microsoft Office Suite.

What is the company culture like at Postman Law?

Postman Law is dedicated to creating a workplace where passionate professionals collaborate with experienced attorneys and case staff to advocate for clients, achieve exceptional results, drive innovation in law, and pursue unparalleled excellence.

What qualifications make a strong candidate for this role?

A strong candidate has 3+ years of experience as a Personal Injury Case Manager or Paralegal, preferably in a high-volume personal injury practice, along with a Bachelor’s degree (preferred but not required), and is highly organized, customer-focused, and empathetic.

Postman

API development and collaboration platform

About Postman

Postman provides a platform for API development that helps developers and organizations design, test, document, and monitor APIs. The tools available on Postman enable teams to collaborate effectively, allowing them to share and manage APIs with ease. Users can access a variety of features through a subscription model, which includes different pricing tiers for individuals, small teams, and large enterprises, along with a free tier to attract new users. Postman has played a significant role in facilitating data exchange during the COVID-19 pandemic by offering API collections that provide real-time data for healthcare professionals, researchers, and government agencies. The company's goal is to streamline the API development process and enhance collaboration among development teams.

San Francisco, CaliforniaHeadquarters
2014Year Founded
$422.2MTotal Funding
SERIES_DCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Accidental Death & Dismemberment Insurance.
Dental Insurance.
Disability Insurance.
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Life Insurance.
Mental Health Care.
Occupational Accident Insurance.

Risks

Rapid adoption of generative AI tools could increase competition for Postman.
Explosive API growth may challenge Postman's API management capabilities by 2025.
Data breaches due to exposed API secrets pose a significant security risk.

Differentiation

Postman offers a comprehensive API development environment for developers and enterprises.
The platform supports API-first development, automated testing, and developer onboarding.
Postman's subscription model caters to individual developers, small teams, and large enterprises.

Upsides

Postman's acquisition of Orbit enhances community engagement on the API Network.
Release of Postman v11 aligns with AI integration trends, boosting developer productivity.
Gartner predicts 80% of enterprises will use generative AI APIs by 2026.

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