Personal Injury Assistant Case Manager at Postman

Lake Mary, Florida, United States

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$52,000 – $54,080Compensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal, Personal InjuryIndustries

Requirements

Bachelor’s degree preferred but not required
At least one year experience as a personal injury case manager or paralegal role preferred
Experience in a high-volume personal injury practice highly preferred
Ability to prioritize and manage multiple cases, deadlines, and responsibilities in a fast-paced environment
Clear and effective communication skills, both verbal and written, with the ability to build positive client relationships
High attention to detail and ability to maintain organized case records and documents
Proficiency in legal case management software and Microsoft Office Suite (Word, Excel, Outlook)
Willingness to collaborate and support other team members to ensure the success of each case

Responsibilities

Assist in communicating with clients, providing case updates and addressing basic inquiries throughout the lifecycle of their case
Help ensure clients understand the next steps in their case and maintain a positive experience
Assist in maintaining a caseload of organized, up-to-date case files in both physical and digital formats
Support case preparation, from intake to closing, including document gathering, client updates, and attorney communication
Order and track medical records from healthcare providers, ensuring necessary documents are obtained to support injury claims
Coordinate with medical providers to ensure proper treatment documentation is secured and presented
Collect and organize evidence and documents to support liability claims and injury details
Assist attorneys and case managers in negotiating settlements with insurance companies and reductions on outstanding medical bills and liens from providers
Support in the preparation of comprehensive demand packages, compiling necessary documents for submission to insurance carriers
Collaborate with attorneys, case managers, paralegals, and legal assistants to ensure seamless support of each case
Assist with contacting insurance carriers and healthcare providers to verify account balances, process claims, and settle case payments
Help maintain consistent follow-up with clients regarding treatment status and case progress
Provide administrative assistance as needed, including preparing letters, emails, and client correspondence and scheduling meetings with clients, attorneys, and third-parties

Skills

Key technologies and capabilities for this role

case managementclient communicationdocument organizationmedical records trackingcase file maintenanceintake processingpersonal injury law

Questions & Answers

Common questions about this position

What is the pay for the Personal Injury Assistant Case Manager position?

The position pays hourly at $25.00 to $26.00 per hour depending on experience, plus a year-end discretionary bonus and benefits.

Is this a remote or in-office role?

This is a full-time hybrid position requiring three days per week in the Lake Mary, Florida office and two days per week remote.

What skills are needed for this Assistant Case Manager role?

The role requires being highly organized, customer-focused, and empathetic, with a strong ability to support multiple cases in a fast-paced environment.

What is the company culture like at Postman Law?

Postman Law is dedicated to creating a workplace where passionate professionals collaborate with experienced attorneys and staff to advocate for clients, achieve exceptional results, drive innovation, and pursue excellence.

What makes a strong candidate for this position?

A strong candidate is eager to learn, highly organized, customer-focused, empathetic, and able to handle multiple cases in a fast-paced environment while supporting client communication and case management.

Postman

API development and collaboration platform

About Postman

Postman provides a platform for API development that helps developers and organizations design, test, document, and monitor APIs. The tools available on Postman enable teams to collaborate effectively, allowing them to share and manage APIs with ease. Users can access a variety of features through a subscription model, which includes different pricing tiers for individuals, small teams, and large enterprises, along with a free tier to attract new users. Postman has played a significant role in facilitating data exchange during the COVID-19 pandemic by offering API collections that provide real-time data for healthcare professionals, researchers, and government agencies. The company's goal is to streamline the API development process and enhance collaboration among development teams.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$422.2MTotal Funding

SERIES_DCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Accidental Death & Dismemberment Insurance.

Dental Insurance.

Disability Insurance.

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Life Insurance.

Mental Health Care.

Occupational Accident Insurance.

Risks

Rapid adoption of generative AI tools could increase competition for Postman.

Explosive API growth may challenge Postman's API management capabilities by 2025.

Data breaches due to exposed API secrets pose a significant security risk.

Differentiation

Postman offers a comprehensive API development environment for developers and enterprises.

The platform supports API-first development, automated testing, and developer onboarding.

Postman's subscription model caters to individual developers, small teams, and large enterprises.

Upsides

Postman's acquisition of Orbit enhances community engagement on the API Network.

Release of Postman v11 aligns with AI integration trends, boosting developer productivity.

Gartner predicts 80% of enterprises will use generative AI APIs by 2026.

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