Pediatric Behavioral Health Nurse Care Manager at Included Health

California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Behavioral HealthIndustries

Requirements

Bachelor of Science in Nursing (BSN) required
Must reside in a compact NLC state
Active Compact RN license in good standing with the nursing board of their state
Active California Nursing License
Willingness to become licensed in multiple states
Current CCM Certification preferred
5+ years Nursing experience
2+ years experience working in Behavioral Health Pediatric setting
Be able and willing to work Monday-Friday, 9am-6pm PST
Comfortable managing a wide range of pediatric behavioral health conditions including anxiety, depression, ADHD, autism spectrum disorders, and trauma-related diagnoses
Ability to manage volume while maintaining quality and a high standard of care
Flexible and adaptable in a fast-paced, rapidly evolving care delivery model
Familiar with HIPAA and committed to upholding the privacy and security of patient information
Excellent verbal and written communication skills; able to explain clinical concepts in parent-friendly language
Technologically competent and able to work across multiple electronic systems
Demonstrated success working in multidisciplinary teams to coordinate care
Deep understanding of cultural and socioeconomic factors influencing pediatric behavioral health
Exceptional attention to detail and documentation quality

Responsibilities

Deliver coordinated, family-centered virtual Care Management by phone that improves behavioral health outcomes for pediatric members
Develop personalized, goal-oriented care plans in collaboration with families and our multidisciplinary team
Support members through behavioral health treatment plans, transitions of care, and episodes of acute behavioral health crises
Help families navigate behavioral health systems, treatment options, benefits, and community-based resources
Partner with local pediatricians, behavioral health specialists, schools, and other care team members to ensure aligned, coordinated care
Provide compassionate, longitudinal support to families through continuous engagement and advocacy
Coordinate resources that address clinical, behavioral, and social determinants of health impacting the child and family

Skills

Key technologies and capabilities for this role

Pediatric NursingBehavioral HealthCare ManagementCase ManagementCare PlanningTelephonic CareFamily-Centered CareCrisis InterventionMultidisciplinary CollaborationResource CoordinationSocial Determinants of Health

Questions & Answers

Common questions about this position

What are the required qualifications for this Pediatric Behavioral Health Nurse Care Manager role?

Candidates must have a Bachelor of Science in Nursing (BSN), reside in a compact NLC state with an active Compact RN license and active California Nursing License, 5+ years of nursing experience, 2+ years in pediatric behavioral health, and willingness to become licensed in multiple states. Current CCM Certification is preferred.

Is this Pediatric Behavioral Health Nurse Care Manager position remote?

Yes, this is a telephonic Nurse Care Manager role delivering coordinated virtual care in a virtual-first environment.

What is the work schedule for this role?

The schedule is Monday-Friday 9am-6pm PST, and candidates must be able and willing to work these hours.

What salary or compensation does this position offer?

This information is not specified in the job description.

What makes a strong candidate for this Pediatric Behavioral Health Nurse Care Manager position?

A strong candidate is passionate about pediatric behavioral health, excels in phone-based family engagement, manages high volumes while maintaining quality care, is flexible in a fast-paced environment, and has excellent communication skills with HIPAA familiarity.

Included Health

Healthcare advocacy and specialized care services

About Included Health

Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive timely and appropriate treatment. Their model emphasizes 24/7 on-demand care with a diverse group of providers, allowing for personalized support tailored to complex health needs. Unlike many competitors, Included Health prioritizes underserved populations and partners with employers and consultants to deliver comprehensive healthcare solutions that not only improve health outcomes but also help reduce costs. The ultimate goal of Included Health is to make quality healthcare accessible and understandable for everyone, particularly those who have been overlooked by traditional healthcare systems.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$337.5MTotal Funding

GROWTH_EQUITY_VCCompany Stage

HealthcareIndustries

51-200Employees

Benefits

Along with comprehensive medical, dental and vision plans; all employee spouses and children can access Included Health services at no cost. For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees.

Risks

Competition from Teladoc and Amwell threatens market share.

Post-merger integration challenges could affect service delivery.

Regulatory scrutiny on telehealth may impact operational flexibility.

Differentiation

Included Health offers integrated primary and behavioral health services.

They provide 24/7 on-demand care with diverse providers.

Their data-driven approach enhances healthcare outcomes and reduces costs.

Upsides

Rising demand for telehealth boosts Included Health's virtual care services.

Employers investing in healthcare benefits expand Included Health's client base.

Value-based care models align with Included Health's focus on outcomes.

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