Part Time Sales Associate at Club Monaco

Burnaby, British Columbia, Canada

Club Monaco Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, FashionIndustries

Requirements

  • Excellent interpersonal skills supporting both a team environment and customer service
  • Excellent English communication - verbal and written
  • Excellent time management/project skills
  • Strong attention to detail
  • Ability to recognize and react to changing work demands
  • Goal oriented: ability to stay focused on creating winning results
  • Maintain a professional appearance consistent with established dress code and image guidelines

Responsibilities

  • Maximize personal sales at all opportunities
  • Provide a friendly and welcoming environment
  • Demonstrate how new product can mix with existing stock and previous purchases
  • Communicate product and customer feedback to managers
  • Apply Point of Sale knowledge to process needed transactions
  • Handle multiple customers at fitting rooms by following all policies and procedures
  • Demonstrate effective phone etiquette through customer service
  • Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
  • Ensure ease of customer experience through visual presentation and overall store maintenance
  • Assist in the execution of the brand integrity and visual standards set by the company
  • Attend and participate in store flips
  • Clean, vacuum, fold, size, steam, replenish as assigned
  • Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
  • Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures

Skills

Key technologies and capabilities for this role

Retail SalesCustomer ServicePoint of SaleVisual MerchandisingMerchandisingAsset ProtectionStock ReplenishmentPhone Etiquette

Questions & Answers

Common questions about this position

What is the hourly wage for the Part Time Sales Associate position?

The hourly wage is $17.85.

Is this a remote position or does it require working in-store?

This information is not specified in the job description.

What skills are required for the Sales Associate role?

Required skills include excellent interpersonal skills, excellent English communication (verbal and written), excellent time management/project skills, strong attention to detail, ability to recognize and react to changing work demands, and being goal oriented.

What is the company culture like at Club Monaco?

The culture emphasizes a team environment, excellent customer service, maintaining brand integrity and visual standards, and active participation in store operations and merchandising activities.

What makes a strong candidate for this Sales Associate position?

Strong candidates demonstrate excellent interpersonal and communication skills, goal-oriented mindset with strong attention to detail, and the ability to manage time effectively while providing top customer service and supporting store operations.

Club Monaco

Fashion retailer specializing in elegant clothing

About Club Monaco

Club Monaco specializes in stylish clothing for men and women, offering a range of products including dresses, shirts, pants, sweaters, outerwear, and accessories. Their clothing is characterized by high-quality materials and sophisticated designs, appealing to fashion-conscious individuals who appreciate modern luxury. The company operates both online and through physical retail stores, generating revenue through direct sales and periodic promotions. Unlike many competitors, Club Monaco focuses on a blend of romantic elegance and timeless style, which helps maintain a loyal customer base. The goal of Club Monaco is to provide elegant and high-quality fashion that resonates with discerning customers in the North American market.

None, CanadaHeadquarters
1985Year Founded
BUYOUT_LBOCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Risks

Increased competition from fast fashion brands like Zara and H&M threatens market share.
The rise of second-hand clothing platforms diverts sales from traditional retailers.
Shift towards casual and athleisure wear may reduce demand for formal clothing lines.

Differentiation

Club Monaco offers modern yet timeless clothing with exceptional fits and fine fabrics.
The brand is recognized for its thoughtfully designed, purposeful collections since 1985.
Club Monaco maintains a blend of romantic elegance and timeless style in its offerings.

Upsides

Sustainable fashion initiatives align with growing consumer demand for eco-friendly products.
Digital fashion shows can reduce costs and expand global audience reach.
AI-driven personalization on e-commerce platforms can enhance customer experience and conversion rates.

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