Part Time - Clinical Robot Associate - Chicago, IL (on-site) at Diligent Robotics

Chicago, Illinois, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Robotics, HealthcareIndustries

Requirements

High school graduate or possess a GED
Customer-service oriented: friendly, skilled in de-escalation, and able to juggle customer demands and company needs
Excellent written and verbal communicator
Organized: able to juggle and make progress on multiple tasks simultaneously
Self-sufficient: able to get things done, learn independently, and make quick decisions
Able to lift up to 40 pounds
Able to work varying shift times including nights and weekends, with potential schedule changes
Willing to work during significant holidays
Willing to be vendor credentialed (including immunizations, background check, drug screen, etc.)
Local to Chicago, IL and willing to work on-site

Responsibilities

Monitoring and safely assisting mobile service robots in a hospital environment
Collecting data and troubleshooting in real-world situations, providing detailed and accurate feedback to engineers
Prioritizing the customer experience, ensuring expectations are met or exceeded
Communicating with hospital staff and, occasionally, the public regarding robot operation

Skills

Key technologies and capabilities for this role

robot monitoringtroubleshootingdata collectioncustomer servicehospital communicationdocumentationteam collaboration

Questions & Answers

Common questions about this position

Is this position remote or on-site?

This is an on-site position in Chicago, IL at UChicago, and you must be local and willing to work on-site to be considered.

What are the required qualifications for this role?

A high school graduate or GED is required at minimum, along with being customer-service oriented, an excellent communicator, organized, self-sufficient, able to lift up to 40 pounds, and willing to work varying shifts including nights, weekends, and holidays.

What is the work schedule for this part-time role?

This part-time role averages 3 8-hour shifts per week, with varying shift times including nights, weekends, and significant holidays, and the schedule may shift based on customer needs.

What kind of background makes someone a good fit for this role?

A background as an outstanding customer service representative helping busy customers would make you a great fit; no engineering or robotics experience is required.

What is the compensation for this position?

This information is not specified in the job description.

Diligent Robotics

Develops robots to assist healthcare staff

About Diligent Robotics

Diligent Robotics develops robots like Moxi to assist hospital staff with routine tasks, allowing healthcare professionals to focus more on patient care. Moxi can perform activities such as delivering lab samples and supplies within hospitals, which can save staff up to 30% of their workday. This helps improve operational efficiency and enhances the patient experience. The company uses an A.I. framework that includes social intelligence and human-guided learning to enable Moxi to navigate hospital environments effectively. Unlike competitors, Diligent Robotics focuses specifically on healthcare, providing tailored robotic solutions that integrate seamlessly into hospital workflows. The goal is to transform healthcare by improving staff productivity and patient care through the use of robotics.

Austin, TexasHeadquarters

2017Year Founded

$68.9MTotal Funding

LATE_VCCompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Competitive salary & equity

Competitive health plan coverage

Risks

Increased competition from well-funded robotics companies in the USA, China, and Israel.

Maintaining a competitive edge in AI innovation is a constant challenge.

Gender disparity in robotics may impact talent acquisition and retention.

Differentiation

Diligent Robotics' Moxi robot specializes in hospital logistics, enhancing staff efficiency.

Moxi's social intelligence and human-guided learning set it apart in healthcare robotics.

Diligent Robotics focuses on operational efficiency, aligning with value-based care models.

Upsides

Diligent Robotics raised $25 million to expand Moxi's reach in hospitals.

Moxi completed 110,000 autonomous elevator rides, showcasing advanced mobility capabilities.

Growing demand for robotic solutions in healthcare boosts Diligent Robotics' market potential.

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