Overnight Guest Experience Associate at Placemakr

San Antonio, Texas, United States

Placemakr Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Hospitality, Real EstateIndustries

Requirements

  • Ability to work full-time overnight shifts, including weekdays, weekends, evenings, and holidays with a rotational schedule
  • Can-do spirit, utility player mentality, and strong commitment to exceptional service
  • Ability to thrive in a fast-paced, hands-on environment
  • Embody Placemakr's Community Norms and Property Team Mission
  • Willingness to perform a variety of tasks, from guest interactions to behind-the-scenes duties like basic maintenance, room prep, and stocking amenities

Responsibilities

  • Serve as the primary point of contact for guests and residents during overnight shifts
  • Welcome guests and support the overall guest experience
  • Handle behind-the-scenes operational duties to keep the property running smoothly
  • Perform basic maintenance fixes, prep rooms, and stock amenities as needed
  • Jump in on any task required, no matter how small, to ensure exceptional service and smooth operations

Skills

guest service
customer service
hospitality
front desk
night shift operations
team collaboration
problem solving

Placemakr

Online platform for making reservations

About Placemakr

Placemakr provides an online booking platform that allows users to make reservations for various services, including restaurants, hotels, and appointments. The platform features a clean and modern design, making it easy for customers to navigate and book services with a prominent 'Book Now' button. It targets both individuals and businesses looking for an efficient booking process. Placemakr operates by charging businesses a fee for using its platform, which helps streamline their booking management and attract more customers. The goal of Placemakr is to simplify the booking experience for users while offering valuable services to businesses across different industries.

Washington, District of ColumbiaHeadquarters
2017Year Founded
$183.7MTotal Funding
LATE_VCCompany Stage
Consumer Software, FintechIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Phone/Internet Stipend
Stock Options
Performance Bonus

Risks

Rapid expansion in Texas may strain operational resources and lead to management inefficiencies.
Integration of Amazon's technology may face challenges related to data privacy and security.
New brand concepts like 'Hosted by Placemakr' may dilute core offerings and confuse customers.

Differentiation

Placemakr offers pop-up hotels in luxury apartment buildings, blending home and hospitality.
The company integrates Amazon's Just Walk Out technology, enhancing guest convenience and experience.
Placemakr's platform features a modern design, streamlining the booking process for diverse clients.

Upsides

Expansion in Texas with new properties diversifies offerings and captures different market segments.
W. Edward Walter's addition to the board brings valuable real estate and hospitality expertise.
Partnerships with universities introduce tech-forward solutions, enhancing competitive edge and innovation.

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