[Remote] Outreach Care Assistant at Imagine Pediatrics

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

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Requirements

High-school level education or equivalency
Medical Assistant Certification or equivalent, or at least 2 years clinical experience in an outpatient setting
Spanish fluency preferred
Excel experience
Eastern timezone preferred

Responsibilities

Accept incoming phone calls and return calls from care givers and community partners inquiring to see if patients are eligible for the program or have questions about Imagine Pediatrics
Pull daily list for TOCs (To-Occurrence Codes) and work closely with Outreach RNs
Create TOC hospital specific list to send daily to hospital partners
Place calls and create template-based letters, as directed by Outreach and Network leadership
Review schedule on a weekly basis to ensure that all patient lists and PCP reports are pulled for Network team
Input new endorsement or PCP specific instructions into Care Hub
Set up PCP meetings by working closely with clinical teams to build off existing relationships with community providers
Explain the Imagine program and enroll caregivers/children if needed
Perform other duties as assigned

Skills

Imagine Pediatrics

24/7 virtual pediatric care and support

About Imagine Pediatrics

Imagine Pediatrics offers 24/7 virtual pediatric care customized for children with medical complexity, providing unlimited access to care via messaging, phone call, or video visit, and coordinating with the child's existing care team. Their multidisciplinary team of pediatricians, nurses, social workers, and care coordinators delivers high-quality, virtual-first care and support, with services currently available in Texas and Florida.

220 Athens Way #240, Nashville, TN 37228, USAHeadquarters

2022Year Founded

$5MTotal Funding

SEEDCompany Stage

51-200Employees