Operations Systems Specialist at Udacity

India

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

EdTech, Technology, EducationIndustries

Requirements

3–6 years of experience in software engineering, automation, low-code development, or operations technology
Proficient with tools like Zapier, Retool, or similar automation platforms
Strong coding skills in Python, JavaScript, and SQL
Experience integrating APIs and working with data flows between systems
Strong problem-solving skills and attention to detail
Thrive in fast-paced environments and enjoy building scalable solutions from scratch

Responsibilities

Design and implement automation solutions to streamline and automate manual processes across operations
Design, build, and maintain workflows using low-code platforms such as Zapier and Retool, as well as develop automations with code-based tools including JavaScript, SQL, and Python
Continuously monitor and optimize automations for reliability and scalability
Develop and maintain internal applications that support critical operational workflows
Collaborate with internal teams to gather requirements and translate them into functional tools
Ensure system stability, security, and compliance with organizational standards
Identify operational bottlenecks and propose technology-driven solutions
Document workflows, automations, and application configurations for easy replication and troubleshooting
Build playbooks and best practices for system use and maintenance
Partner with operations, engineering, and program teams to align automation initiatives with business goals
Provide technical support and training to internal stakeholders on new tools and systems

Skills

Zapier

Retool

SQL

JavaScript

Python

Automation

Workflow Optimization

Low-code Platforms

Udacity

Online platform for tech skills education

About Udacity

Udacity is an online education platform that teaches tech skills such as programming, data science, and artificial intelligence through courses developed with industry leaders. The platform emphasizes hands-on learning with real-world projects and offers 24/7 mentor support to assist students. Unlike many competitors, Udacity operates on a subscription model and provides comprehensive "Nanodegree" programs, as well as corporate training solutions. The goal is to deliver practical education that helps individuals advance their careers and enables companies to upskill their employees.

Mountain View, CaliforniaHeadquarters

2011Year Founded

$155.6MTotal Funding

DEBTCompany Stage

EducationIndustries

1,001-5,000Employees

Benefits

Health Care - No-premium health, dental, and vision benefits, 401K, FSA

Lifestyle - Monthly wellness stipend (gym memberships, work-out gear, etc.)

Learning - Reimbursements for conferences, classes, and seminars

Flexibility - Flexible work hours, unlimited vacation, and paid parental leave

Meals - Healthy catered lunches, dinners, snacks, and drinks on site

Fun - Board games, team outings, company parties, and more

Risks

Increased competition from free resources like Coursera could impact Udacity's market share.

Rapid tech changes may render Udacity's course content outdated quickly.

Accenture's acquisition may lead to strategic shifts alienating existing customers.

Differentiation

Udacity offers hands-on learning with real-world projects and datasets.

The platform provides 24/7 mentor support for coding questions.

Udacity's courses are designed in collaboration with industry leaders.

Upsides

Accenture's acquisition enhances Udacity's reach and resources for tech training.

Udacity's partnerships offer scholarships, expanding access to underserved students.

The rise of micro-credentials boosts Udacity's market relevance and appeal.

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