Operations Governance Analyst at NexHealth

Melbourne, Victoria, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Wealth ManagementIndustries

Requirements

5+ years of experience in risk/compliance, administration, project implementation, or a related role within the financial services sector
Relevant experience in compliance or financial crime investigation is preferred
Sound knowledge of financial regulations and compliance requirements
Solid understanding of AML-CTF regulations
Demonstrated experience with transaction monitoring systems and data analysis tools

Responsibilities

Benchmarking case maintenance and identify areas for efficiency and process improvement
Assess transaction patterns and identify potential issues indicating suspicious activity and investigate complex transactions and customer relationships to determine potential money laundering risks
Conduct detailed investigations by reviewing customer documentation, transaction history and other relevant data sources
Review and analyse daily transaction alerts generated by the internal transaction monitoring system
Assist in developing and implementing new transaction monitoring rules based on emerging typologies and regulatory updates
Ensure timely lodgement of all compliance issues and incidents relating to fraud, privacy and processes
Interact and facilitate key relationships with internal stakeholders to ensure the SAS Operational Governance Division interacts effectively with other departments within Netwealth, such as Sales, Investment Operations, Product, IT and Risk & Compliance

Skills

Key technologies and capabilities for this role

AML-CTFKYCTransaction MonitoringDue DiligenceCompliance ReportingFraud DetectionPrivacy ComplianceIncident ManagementRemediationProtecht

Questions & Answers

Common questions about this position

Is this a remote or hybrid role?

This is a hybrid position.

What is the employment type and duration for this role?

This is a full-time 12-month contract role with the opportunity to extend or become permanent for the right candidate.

What skills and experience are required for the Operations Governance Analyst role?

The role requires experience in transaction monitoring, AML-CTF compliance, investigating suspicious activities, KYC, fraud, privacy, and incident management, along with analytical skills for reviewing transaction alerts and customer data.

What are Netwealth's company values?

Netwealth's values are Curious, Optimistic, Courageous, Collaborative, Agile, and Genuine.

What makes a strong candidate for this Operations Governance Analyst position?

An experienced candidate with a background in AML-CTF, transaction monitoring, and compliance investigations, who can identify process improvements and collaborate with internal stakeholders, would be ideal.

NexHealth

Healthcare technology platform for patient engagement

About NexHealth

NexHealth enhances the patient experience in healthcare by providing a digital platform for healthcare providers, including dental and medical practices. Their software integrates patient communication, scheduling, and billing into one comprehensive system. The platform includes features like online scheduling, automated reminders, digital forms, and online bill payment, which help practices operate more efficiently and improve patient satisfaction. Unlike many competitors, NexHealth offers its services on a subscription basis, allowing practices to access their tools without large upfront costs. The company's goal is to support healthcare providers in modernizing their operations and improving patient engagement, especially in response to challenges like the COVID-19 pandemic.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$172.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Competitive salary

Equity

Medical, dental & vision

Unlimited PTO

Risks

Increased competition from Tendo Systems could threaten NexHealth's market share.

NexHealth's reliance on its current API may become a limitation against advanced competitors.

The $125M Series C funding increases pressure for rapid growth, risking operational challenges.

Differentiation

NexHealth offers a comprehensive platform integrating patient communication, scheduling, and billing.

The company provides a standardized API connecting patients, doctors, and healthcare developers.

NexHealth's SaaS model allows healthcare providers to access tools without significant upfront investment.

Upsides

NexHealth raised $125M in Series C funding, boosting its growth and innovation potential.

Integration with telehealth platforms can enhance patient engagement and expand service offerings.

AI-powered patient insights can improve outcomes and operational efficiency for healthcare providers.

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