Operations Claims Analyst at AIG

Jeffersonville, Indiana, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, WarrantyIndustries

Requirements

Strong working PC knowledge – Microsoft Word, Excel, SQL, Outlook, PowerPoint, and Visio
Analytical Problem Solving – Able to apply systems thinking to generate solutions, focus on process rather than isolated events to identify root cause, and evaluate alternative solutions
Initiative – Able to prepare for problems and/or opportunities in advance and take action without supervision
Influence & Persuasion – Able to use tact when expressing ideas or opinions, present new ideas to management, and respond to objectives successfully
Leadership & Management Skills – Ability to exhibit a “can-do” attitude approach and inspire associates to excel. Develop and manage performance
Metric Monitoring – Ability to develop, monitor and react to Key Performance Indicators and other business metrics
Flexibility – Able to perform in a fast-paced environment and perform a wide variety of tasks and change focus quickly as internal and external demands change
Strong communication skills
Bachelor’s degree in business, Communications, Finance, or other related fields is preferred. Equivalent work experience will be considered

Responsibilities

Communicate and execute on initiatives in partnership with Service and Operations Leadership
Proactively identify process improvements
Maintain good working relationship with internal and external stakeholders
Proactively keep Service and Operations management and leadership aware of on-going projects
Make recommendations to bring about efficiency and change
Develop and implement procedural changes
Learn and evaluate complex systems
Learn, understand, and report on complex data
Perform additional duties and work on projects as assigned

Skills

Key technologies and capabilities for this role

SQLExcelMicrosoft WordPowerPointVisioOutlookProcess ImprovementData AnalysisAnalytical Problem Solving

Questions & Answers

Common questions about this position

What technical skills are required for the Operations Claims Analyst role?

Strong working PC knowledge is required, including Microsoft Word, Excel, SQL, Outlook, PowerPoint, and Visio.

What soft skills are needed for this position?

Key soft skills include analytical problem solving, initiative, influence & persuasion, leadership & management skills, metric monitoring, flexibility, and strong communication skills.

Is a degree required for this job?

A Bachelor’s degree in business, Communications, Finance, or other related fields is preferred, but equivalent work experience may suffice.

What is the work arrangement or location for this role?

This information is not specified in the job description.

What salary or compensation does this position offer?

This information is not specified in the job description.

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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