Nurse Demand Management II at Elevance Health

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

AS in nursing and minimum of 3 years of acute clinical experience; or any combination of education and experience which would provide an equivalent background
Current unrestricted RN license in applicable state(s)
Ability to work fixed weekend shifts or Monday-Thursday night shifts (specific schedules: Friday-Sunday 5PM-5:30AM EST, Friday-Sunday 6PM-6:30AM EST, Monday-Thursday 5PM-4AM EST, Monday-Thursday 6PM-4:30AM EST)
Training and mentoring period availability Monday-Friday 8:30AM-5:00PM EST
Residence within reasonable commuting distance from posting locations (North Carolina, Georgia, Virginia, Florida, Texas, New York, California) unless accommodation granted
Internet signal reaching home through cable wire or fiber optic cabling (strongly preferred)

Responsibilities

Performs telephone triage to assess caller's needs and provide relevant health information to assist in making healthcare decisions
Establishes and maintains supportive relationships with callers and their families
Performs professional assessment of caller's needs with accurate, concise documentation
Conducts thorough symptom assessment of caller's situation using established criteria and protocol
Utilizes established software, written materials, on-line resources, and nursing background to provide callers with appropriate medical information
Provides caller with appropriate community resources
Assists lower level staff and refers only more complex issues as needed for consultation
May assist in problem solving and development of policies and procedures

Skills

Key technologies and capabilities for this role

Telephone TriageSymptom AssessmentHealth Information ProvisionClinical AssessmentDocumentationProtocol UtilizationSoftware Utilization

Questions & Answers

Common questions about this position

Is there a sign-on bonus for this position?

Yes, there is a $3,000 sign-on bonus available.

What is the work arrangement for this role?

This is a full-time virtual role allowing associates to work virtually full-time, except for required in-person training sessions. Candidates must be within a reasonable commuting distance from posting locations in North Carolina, Georgia, Virginia, Florida, Texas, New York, or California, unless an accommodation is granted.

What are the minimum requirements for this nurse position?

Requires an AS in nursing and minimum of 3 years of acute clinical experience, or equivalent combination, plus a current unrestricted RN license in applicable state(s). Preferred qualifications include BSN, previous triage experience, eligibility for Compact/Multistate Licensure, hospital experience in ER/ICU/Med/Surg, and Health Call Center experience.

What is the schedule like for this role?

This is a full-time role with fixed weekend shifts or Monday-Thursday night shifts; training and mentoring are Monday-Friday 8:30 am to 5:00 pm EST. Available shifts include Friday-Sunday 5PM-5:30AM or 6PM-6:30AM EST (12 hours) and Monday-Thursday 5PM-4AM or 6PM-4:30AM EST (10 hours).

What makes a strong candidate for this Nurse Demand Management role?

Strong candidates will have an AS in nursing with 3+ years acute clinical experience, current RN license, and preferably BSN, triage experience, Compact Licensure eligibility, hospital background in ER/ICU/Med-Surg, and Health Call Center experience.

Elevance Health

Integrated health services and digital platform

About Elevance Health

Elevance Health focuses on enhancing the health of individuals throughout their lives by evolving from a traditional health benefits organization into a comprehensive health partner. The company serves over 118 million people, providing support at every stage of health through an integrated approach that addresses a wide range of health needs. Their services are backed by advanced capabilities and a digital health platform that streamlines access to care. Unlike many competitors, Elevance Health emphasizes a holistic view of health, aiming to redefine health and improve community well-being. The ultimate goal is to make health improvements accessible to everyone.

Indianapolis, IndianaHeadquarters

1944Year Founded

$309.4MTotal Funding

IPOCompany Stage

Enterprise Software, Social Impact, HealthcareIndustries

10,001+Employees

Benefits

Medical, dental, & vision insurance

401(k) + match

Paid holidays

Paid Time Off

Incentive bonus programs

Stock purchase plan

Life insurance

Wellness Programs

Financial education resources

Adoption & Surrogacy Assistance

Dependent-care Flexible Spending Account (DCFSA)

Parental Leave

Parental Transition Week

Critical Caregiving Leave

Risks

Departure of CFO John Gallina may create a gap in financial leadership.

Lawsuit against CMS over MA Star Ratings could lead to financial penalties.

CareBridge integration may face operational challenges, disrupting service delivery.

Differentiation

Elevance Health integrates whole health approach with digital health platform for comprehensive care.

Acquisition of CareBridge enhances home health services within Carelon division.

Strategic partnership with Clayton, Dubilier & Rice aims to innovate primary care delivery.

Upsides

AI integration in home health services can reduce hospital readmissions and improve outcomes.

Predictive analytics support early disease detection, aligning with Elevance's whole health approach.

Telehealth expansion offers opportunities to reach more patients remotely.

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