Name Screening Lead at Airwallex

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Payments, Financial ServicesIndustries

Requirements

Strong background in name screening
Exceptional analytical skills
Ability to handle sensitive information with utmost confidentiality
Highly skilled and detail-oriented
Experience leading cross-regional teams (e.g., in Malaysia and Shanghai)

Responsibilities

Manage team performance by overseeing metrics such as SLA, RFI rate, utilisation, and quality pass rate to meet global standards
Oversee daily name screening operations and assist the team in conducting detailed analysis using various tools to identify risks and threats associated with individuals or entities
Drive initiatives in collaboration with other stakeholders to enhance the operational process, support model, and develop procedures/SOPs proactively
Manage workforce and control costs: allocate headcount efficiently, including staffing/OT arrangements, to meet fluctuating submission volumes and 24*7 demands, ensuring accurate evaluations to prevent resource wastage
Plan headcount to meet growing global operational needs and ensure optimal workload efficiency
Conduct interviews for new hires and track personal performance
Handle daily administrative tasks, including monthly billing and cost distribution
Enhance team capabilities and people management: implement and maintain tools like dashboards and quality control systems for effective daily BAU and management
Collaborate with internal stakeholders to deliver regular training on new requirements, screening policies, QA findings, and product features through training sessions and shadowing
Set individual targets, track personal performance, including regular 1:1 sessions, provide incentives, arrange team building, cultivate company culture, maintain low turnover rate, and conduct PIP management (if necessary)
Take over and prepare the team for ongoing operations

Skills

Key technologies and capabilities for this role

Name ScreeningTeam LeadershipAMLKYCRisk AnalysisCross-Regional Management

Questions & Answers

Common questions about this position

Is this position remote or onsite?

This is an onsite position.

What skills are required for the Name Screening Lead role?

The role requires a strong background in name screening, exceptional analytical skills, and the ability to handle sensitive information with utmost confidentiality.

What does the Name Screening team structure look like?

You will lead a cross-regional team in Malaysia and Shanghai.

What is the company culture like at Airwallex?

Airwallex values successful builders with founder-like energy who want real impact, accelerated learning, and true ownership; they hire people who move fast with good judgment, dig deep with curiosity, and use AI to work smarter.

What makes a strong candidate for this Name Screening Lead position?

A strong candidate is highly skilled and detail-oriented with a strong background in name screening, exceptional analytical skills, leadership experience to manage team performance and operations, and the ability to drive process improvements.

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Eastern District, Hong KongHeadquarters

2015Year Founded

$877.4MTotal Funding

SERIES_ECompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.

Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.

Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.

The company integrates financial services into platforms, enhancing customer experience and efficiency.

Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.

The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.

Airwallex's expansion in EMEA with new offices boosts its international market presence.

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