Loan Processor
Multiply LabsFull Time
Junior (1 to 2 years)
Candidates should possess an Associate's degree with at least one year of mortgage industry experience, or equivalent work experience. Alternatively, three years of equivalent work experience including one year of mortgage industry experience is acceptable. Six months of specific M&T Bank mortgage processing experience plus an additional 6-12 months in customer service, operations, or financial services is also an option. Strong PC skills with proficiency in spreadsheet, word processing, email, and PDF software are required. Preferred qualifications include knowledge of product, investor, and compliance requirements, decision-making ability, versatility in a fast-paced environment, excellent communication skills, organization, attention to detail, prioritization, teamwork, a strong work ethic, and reliability.
The Mortgage Processor II will process conventional and government loan requests according to product, underwriting, and investor guidelines, serving as the communication liaison between customers and the Mortgage department. Responsibilities include maintaining professional communication with all parties, obtaining necessary documentation from internal and external sources, notifying parties of irregularities, monitoring and updating loan information to meet underwriting conditions, and performing administrative duties such as preparing commitment letters and reviewing title insurance. The role also involves ensuring adherence to regulatory requirements, evaluating changes to regulatory documents, identifying and escalating risk-related issues, and completing other assigned duties.
Full-service banking for individuals and businesses
M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.