Modular Planning Analyst-2 at Ada

Manchester, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Supply ChainIndustries

Requirements

Ability to manage own workload, prioritise projects and ad-hoc requests, ensuring project milestones are achieved
Keen eye for detail, ensuring high standards in work shared with the team
Excellent verbal and written communication skills, confident in presenting work
Data analytics skills to identify trends
Ability to adapt to significant change and challenges, finding creative ways to overcome barriers
Computer literate with good experience of MS Excel and PowerPoint
Strong communication skills with ability to influence and cascade information
Ability to work collaboratively with Commercial, Retail, Space, Range and Property teams

Responsibilities

Implement range activity informed by business and trading strategies, data analysis and customer insight across all formats
Manage and execute activity in line with the critical path, fulfilling key milestones and escalating risks timely
Manage the Dept category in line with target metrics including SKU count, market data, sales, availability, inventory and shrink/waste
Embrace future systems and use new data and tool enhancements
Engage with stakeholders across the business (and stores) to ensure activity lands right first time, attending ATC calls
Implement category Midi space, Modular Planning trials and kit developments to drive sales and efficiencies in line with strategy
Understand competition, best in class execution and develop innovative ideas
Ensure execution with excellence through accurate admin and continual checks, responding to issues timely to hit 7 day Service now SLA
Review all activity landed, considering customer, colleague and sales performance to capture celebrations and learnings for PLRs
Run store specific POS allocations and submit to the Instore coms team
Attend and support EWYC on key activity
Manage own workload, stakeholder communication and expectations throughout the critical path, delivering all stages to high standard

Skills

Range Planning

Data Analysis

Stakeholder Management

Supply Chain

SKU Management

Market Data Analysis

Sales Analysis

Inventory Management

Customer Insights

Modular Planning

Critical Path Management

Communication Skills

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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