ML Engineer at Rilla

New York, New York, United States

Rilla Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, Software, CommerceIndustries

Requirements

  • Experience building and deploying ML systems in production
  • Familiarity with owning the model lifecycle from inception to production
  • Comfort working directly with customers to understand their needs and solve real-world problems
  • Excitement about building an AI product for an industry untouched by modern software
  • Excitement about constantly talking to and visiting customers in the field
  • Willingness to work ~70 hrs/week in person with ambitious people in NYC
  • Commitment to attempting to build a generational company and the intensity required

Responsibilities

  • Architect and ship AI-powered systems for voice-first interfaces, enabling natural speech commands
  • Build search engines to uncover business-critical insights from unstructured voice data
  • Develop audio intelligence pipelines for messy, real-world conversations
  • Shape the foundations of the AI stack and drive invention of new techniques, tooling, and models
  • Work across the full AI lifecycle—from data acquisition to real-time inference and user-facing chat interfaces

Skills

Machine Learning
Audio Processing
Voice AI
Speech Recognition
Natural Language Processing
Real-time Inference
AI Pipelines
Deep Learning
Data Acquisition
Model Development

Rilla

Speech analytics for outside sales teams

About Rilla

Rilla Voice offers a speech analytics service designed specifically for outside sales teams. Its main product is a virtual ridealong tool that records, transcribes, and summarizes sales conversations, providing insights that help sales managers coach their representatives more effectively. This tool allows managers to analyze conversations and improve sales performance without the need for in-person ridealongs, making them significantly more efficient—reportedly 8 times faster and 20 times more effective. Rilla Voice differentiates itself from competitors by focusing on the unique needs of outside sales teams and delivering measurable improvements in sales metrics, such as increased average ticket prices and consistent week-over-week growth for its clients. The goal of Rilla Voice is to enhance the performance of sales teams through better coaching and analytics, ultimately driving higher sales for businesses.

New York City, New YorkHeadquarters
2019Year Founded
$3.8MTotal Funding
SEEDCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
51-200Employees

Benefits

Health Insurance
401(k) Company Match
Flexible Work Hours

Risks

Increased competition from established players like Gong and Chorus.ai.
Potential privacy concerns over recording face-to-face sales conversations.
Dependence on partnerships, which may not yield expected synergies.

Differentiation

Rilla Voice offers a unique virtual ridealong tool for outside sales teams.
The tool transcribes and analyzes sales conversations for performance improvement.
Rilla Voice's service increases sales managers' efficiency by 20 times.

Upsides

Partnership with ServiceTitan expands Rilla's reach in the home improvement industry.
Rilla Voice is cash flow positive with seven figures in annual recurring revenue.
Growing demand for AI-driven sales coaching tools among SMBs boosts Rilla's market potential.

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