Medical Shared Services Associate at Eli Lilly and Company

Brussels, Brussels, Belgium

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceuticals, HealthcareIndustries

Requirements

Bachelor or Master degree (in health sciences is an advantage)
Good understanding of legal/deontological environment in drug safety, management of product complaints
Strong interpersonal skills, communication, teamwork, project management and pro-activity
Ability to execute tasks in parallel and prioritize broad deliverables
Proficiency in computer skills and database entry
Compliance with all procedural requirements
Demonstrated success in multi-tasking projects
Being customer-oriented, service minded and pragmatic
Ability to work effectively and share information within a team environment
Fluent in Dutch and/or French, and English

Responsibilities

Optimize the value of Lilly products through the promotion of patient safety and ensure training within the affiliate
Handle, for Belgium and Luxembourg, Adverse Events Receipt and Data Collection, Case Management Quality Review, and submission of reports to Agency (Belgium/Luxembourg)
Be involved in the local implementation of risk minimisation activities when these activities are included in Risk Management Plan
Ensure Reporting within Belgian affiliate/Hub level
Serve as point of contact for receipt and collection of product complaints
Ensure the follow up of the complaint by identifying, retrieving, acknowledging the complaints information, collect follow-up, enter the complaint in global complaint database, coordinate and prepare the letters to customers
Keep local complaint database updated and ensure internal communication to responsible pharmacist/Complaint Coordinator
Participate in the redaction of Medical Need Program submissions together with medical lead and other functions within the affiliate, communicate with the requesting HCP, and liaise with other department to ensure optimal delivery
Calendar the periodic reports for Unmet Need division of FAMPH
Ensure yearly evaluation of the ongoing programs

Skills

Key technologies and capabilities for this role

PharmacovigilanceAdverse Event ReportingCase ManagementRisk ManagementProduct ComplaintsData CollectionRegulatory ReportingComplaint Database Management

Questions & Answers

Common questions about this position

What education is required for the Medical Shared Services Associate role?

A Bachelor or Master degree is required, with a degree in health sciences being an advantage.

What key skills are needed for this position?

Strong interpersonal skills, communication, teamwork, project management, pro-activity, ability to execute tasks in parallel and prioritize, proficiency in computer skills and database entry, and compliance with procedural requirements are essential.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What makes a strong candidate for this Medical Shared Services Associate position?

Candidates with a health sciences degree, good understanding of legal/deontological environment in drug safety and product complaints management, plus demonstrated success in relevant areas stand out.

Eli Lilly and Company

Develops and delivers prescription medicines globally

About Eli Lilly and Company

Eli Lilly and Company is a global pharmaceutical company that focuses on discovering, developing, and delivering medicines to improve health. The company has a long history of scientific achievements, including the creation of insulin, the first life-saving treatment for diabetes. Lilly's operations involve extensive research and development to create new medications and enhance existing ones, ensuring they are safe and effective. Their products are primarily prescription medicines sold to healthcare providers for various medical conditions, including diabetes, cancer, and pain management. What sets Lilly apart from its competitors is its strong commitment to ethical practices and the protection of its products from counterfeiting. The company's goal is to enhance lives through innovative medical solutions while maintaining high standards of quality and ethics.

Indianapolis, IndianaHeadquarters

1876Year Founded

$1,180.1MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Competition from Novo Nordisk's Ozempic may impact tirzepatide's market share.

Potential construction delays in Indiana could affect GLP-1 drug production timelines.

Regulatory challenges may hinder Kisunla's expansion in new Alzheimer's markets.

Differentiation

Eli Lilly's rich history includes the first life-saving insulin treatment.

Lilly's strategic partnerships enhance its position in neurodegenerative disease treatments.

FDA approval of Zepbound opens new therapeutic markets for sleep disorder treatments.

Upsides

Lilly's $9 billion complex in Indiana boosts GLP-1 drug production capacity.

Kisunla's approval in China expands Lilly's Alzheimer's treatment market in Asia.

Collaboration with EVA Pharma enhances Lilly's reputation as socially responsible.

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