Medical Records Retrieval Specialist at Humana

Abingdon, Virginia, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Live in the Virginia - Washington County, Abingdon and Bristol area
50% travel to provider offices, including driving to locations close to home and overnight travel up to a week
1 or more years of Medical Record and/or health information experience
Proficiency in Microsoft Office applications: Word and Excel
Ability to lift up to 50 lbs
1 or more years demonstrated ability in using computer and Windows PC applications, including strong keyboard and navigation skills and ability to learn new programs
Valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits (part of Humana's Driver safety program; Motor Vehicle Report required in background check)
Availability for Monday-Friday hours between 7am-5pm
Preferred Qualifications
Experience in EMR (Electronic Medical Records) system
Medical Record retrieval experience
1 or more years in provider office and/or medical office setting
Microsoft Outlook and Teams

Responsibilities

Travel to provider offices within the region to retrieve medical records and upload into a secure system
Ensure properly supported documentation is retrieved
Follow state and federal regulations as well as internal policies and guidelines while retrieving medical records
Use a laptop computer, portable scanner, and encrypted flash drive to retrieve and upload medical records into a database
Communicate with physician offices by phone and email in a timely, efficient manner to meet all deadlines
Maintain a professional demeanor in customer-facing role

Skills

Medical Records Retrieval

Microsoft Word

Microsoft Excel

EMR Systems

Windows PC

Customer Communication

Data Upload

Portable Scanner

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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