Humana

Medical Director - National Medicare Team

San Antonio, Texas, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Health Insurance, Managed CareIndustries

Requirements

Candidates must possess an MD or DO degree and have at least 5 years of direct clinical patient care experience post residency or fellowship, preferably including inpatient or Medicare-related population care. A current and ongoing Board Certification in an approved ABMS Medical Specialty, an unrestricted license in at least one jurisdiction (with willingness to obtain others), and no current federal or state governmental sanctions are required. Excellent verbal and written communication skills, along with demonstrated analytic and interpretation skills, are essential. Preferred qualifications include knowledge of the managed care industry, utilization management experience, and familiarity with national guidelines like MCG® or InterQual. An advanced degree such as an MBA or MHA is also preferred.

Responsibilities

The Medical Director will review preauthorization requests for services, applying medical background, experience, and judgment to determine authorization based on national clinical guidelines, CMS policies, and Humana policies. Responsibilities include computer-based review of clinical scenarios, evaluation of submitted records, prioritization of daily tasks, communication of decisions, and potential participation in care management. The role involves discussions with external physicians to gather information or discuss determinations, sometimes requiring conflict resolution. Some positions may also involve overseeing coding practices, clinical documentation, grievance and appeals processes, and outpatient services. Additionally, the Medical Director may engage with external physicians, groups, and facilities to support regional market priorities, focusing on collaborative relationships, value-based care, population health, or disease/care management.

Skills

Medical Review
Preauthorization
Clinical Guidelines
CMS Policies
Medicare
Medicare Advantage
Inpatient Care
Post-acute Care
Conflict Resolution
Coding Practices
Clinical Documentation
Grievance and Appeals

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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