Marketing Compliance Manager

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: Not specified

Omada Health is a digital care provider that empowers people to achieve their health goals through sustainable behavioral change. Since 2011, Omada has been an industry leader in virtual care, building care programs that people don’t just try, but stick with. We've gained worldwide recognition for evidence-based solutions that help people manage chronic conditions and live healthier lives. We combine the power of technology, human coaching, and data-driven insights to deliver digital healthcare at scale.

Omada Health recognizes that exceptional digital healthcare requires a complementary compliance infrastructure to help ensure that care is delivered as promised. This includes ensuring that how we represent ourselves to our future Members is accurate and grounded in facts and comports with healthcare’s complex rules regarding outreach to members and potential members. We also recognize that the best practices of compliance are not static and seek to incorporate the best of others, including consideration of business processes and the ways that artificial intelligence can accelerate our work product.

We’re looking for a collaborative, people-first individual who has an understanding of marketing rules in a healthcare context who will primarily help focus our outreach efforts on accurate, timely and legally compliant delivery to future members and to other relevant businesses, and who has a desire to expand their healthcare compliance expertise by contributing to our general compliance efforts through developing and testing compliance controls and policies and performing compliance reviews.

About You

You will thrive if you enjoy building strong cross-functional relationships with commercial, clinical, and business unit stakeholders to establish effective and repeatable processes that serve both Compliance and business objectives.

Responsibilities

• Working with the Compliance and Legal teams as well as other stakeholders such as Business-to-Business and Business-to-Member Marketing, develop a scalable and increasingly automated promotional review process for externally-facing promotional materials, with a goal of:
  • Reducing overall processing time
  • Reducing SME time to review
  • Reducing the number of revision cycles for submitted assets
• Working with the Director of Compliance and Privacy, develop operational processes for the investigation of member outreach complaints and audit of outreach processes, with the goal of identifying opportunities for scalable / preventive controls on member outreach systems, and develop standardized reporting.
• Working with the Vice President of Compliance and the Legal team, developing and managing marketing compliance training.
• Working with the Compliance team as a whole to onboard, develop, and optimize tools and processes.

Requirements

• (Not specified in the provided text)

Application Instructions

• (Not specified in the provided text)

Company Information

• Omada Health is a digital care provider.
• Mission: To inspire and engage people in lifelong health, one step at a time.