Mapping City/Country Expert at TSMG

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Mapping, Transportation, TechnologyIndustries

Requirements

1–3 years of experience
Graduate or equivalent experience
Good communication skills in English and native local language
Technological savviness with basic programming skills (Java, C#, C++, Python)
Proficiency in GIS mapping tools and SME with deep knowledge of the city/country’s transit/traffic network
Knowledge of traffic laws, landmarks, political modeling, and key mapping features of the city/country
Comfortable with a rapidly changing environment
Strong problem-solving skills and excellent attention to detail

Responsibilities

Communicate with internal stakeholder teams and external companies to achieve project goals
Create city-level transit data modeling policies based on the market needs and local regulations
Identify transit user expectations, broken critical user journeys, data gaps, and provide insights to the product
Leverage local familiarity with regional urban transit systems and expertise to identify patterns and systematic data problems or gaps in transit data and make changes in the data model to improve and solve the issues
Validate quality of new and updated data in the data management platform
Make necessary edits for all transit data types
Field escalations of complex or edge-case data issues from internal teams and resolve appropriately, including creating bugs for external teams
Assist Program Managers to communicate with the partner/provider about required data fixes or inform about problematic data areas
Conduct in-city field research to determine the ground truth of transit issues and user problems
Develop outages and alerts capabilities in their assigned city
Manage city-specific data pipelines through the transit data management platform, including updating pipelines using basic programming skills
Create guideline documents to be used by operators with country-specific insights
Provide input to create country-specific policy to existing general policy
Apply existing Mapping policies to their specific country, providing insights into traffic laws, landmarks, political modeling, and key mapping features
Gain in-depth knowledge of the data, processes, tools, and policy (applicable to all processes/data types), translate and interpret comments and actions from various sources (e.g. Users), and troubleshoot problems based on instructions, training, and context
Review mapping operations issues for quality checks related to specific countries of expertise
Act as point of contact for mapping operations country-specific questions
Perform FLA (Formative Learning Audit), review operations work, and identify operational errors at scale
Evaluate import data from the Import Engineering team prior to ingestion
Work with other internal teams to ensure correct political format for the country is utilized

Skills

Key technologies and capabilities for this role

Transit Data ManagementData PipelinesData ModelingProgrammingStakeholder CommunicationField ResearchData ValidationBug TrackingGuideline Creation

Questions & Answers

Common questions about this position

What experience level is required for this role?

The position requires 1–3 years of experience and a graduate degree or equivalent experience.

What are the key responsibilities as a City Expert?

Responsibilities include communicating with stakeholders, creating city-level transit data modeling policies, identifying data gaps, validating data quality, conducting field research, and managing city-specific data pipelines using basic programming skills.

What skills are needed for this position?

Good communication skills are required, along with basic programming skills for managing data pipelines and local familiarity with urban transit systems.

Is this a remote position or does it require in-office work?

This information is not specified in the job description.

What is the employment type for this role?

This is a Contract Full time position.

What does the team work on?

The team works on keeping Maps Data current and reflective of real-world changes, handling issues from end users of Maps, and testing location results from Web Search or Maps interface.

TSMG

Specialized data collection for tech companies

About TSMG

TSMG specializes in data collection services, primarily supporting tech companies in Europe and North America. The company manages complex data collection projects, providing comprehensive support that includes recruiting participants and handling logistics. TSMG works with Fortune 500 clients to gather large volumes of accurate and diverse datasets, which are essential for improving AI systems. What sets TSMG apart from its competitors is its ability to assemble and manage high-performing teams, ensuring that projects are executed efficiently and tailored to meet specific client needs. The goal of TSMG is to empower its clients by delivering high-quality data that enhances their operational intelligence.

Warsaw, PolandHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Data & Analytics, Consulting, AI & Machine LearningIndustries

51-200Employees

Risks

Emerging startups offer innovative data solutions at lower costs, threatening TSMG's market share.

Rapid AI advancements may require TSMG to invest in new tools and training.

Stringent data privacy regulations in Europe could increase TSMG's compliance costs.

Differentiation

TSMG offers end-to-end data collection services for Fortune 500 companies.

The company excels in recruiting and managing high-performing teams for complex projects.

TSMG provides tailored solutions by understanding and addressing specific client needs.

Upsides

Growing demand for AI training data boosts TSMG's data collection services.

Remote work expands the talent pool for TSMG's recruitment outsourcing services.

AI integration in travel management enhances service efficiency and personalization.

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