Mapping City/Country Expert at TSMG

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Mapping, TransportationIndustries

Requirements

1–3 years of experience
Graduate or equivalent experience
Good communication skills (read, write and speak) in English and native local

Responsibilities

Communicating with internal stakeholder teams and external companies to achieve project goals
Provide input to create city/country specific policy to existing general transit related policy
Apply existing Mapping policies to specific city/country, providing insights into local transit/traffic laws, landmarks and key mapping features
Consulting on Urban transit system and Multi modal (including Micro mobility & Walking)
Review of mapping operations issues for quality checks related to specific city/countries of expertise
Point of contact for mapping operations country-specific questions
Document and analyze the information needs of the product improvement for client and facilitate to deliver appropriate solutions
Perform market comparison analysis of the features, data or issues related to local transit
Proactively suggest improvements to the data management platform and identify transit user expectations, data gaps and provide insights to the product team
Provide inputs to product/partnerships teams regarding local transportation modes and growth opportunities
Act as a Country/Regional Transit POC for internal and external teams
Understand the background, priority and impact of the request and communicate effectively with program managers/stakeholders on the ask/timeline and priority
Create city level transit data modeling policies based on market needs and local regulations
Leverage familiarity with local/regional urban transit systems and expertise to identify patterns and systematic data problems or gaps in transit data and make changes in the data model to improve and solve the issues
Make necessary edits for all transit data types if the provided static data is not accurate
Identify transit user expectations, broken critical user journeys, data gaps and provide insights to the product to improve the same
Assist Program Managers to communicate with the partner/provider about required data fixes or inform about problematic data areas
Data evaluation and GTFS mapping for prioritized cities to identify need for internal adaptors, standardization
Gain in-depth knowledge of the data, processes, tools and policy (applicable to all processes/data types)
Translate and interpret comments and actions from various sources (e.g., users’ feedback) and troubleshoot problems based on instructions, training and context
Field escalations of complex or edge-case data issues from internal teams and resolve appropriately, including creating bugs for external teams
Conduct in-city field research to determine the ground truth of transit issues and user problems
Validate quality of new and updated data in the data management platform
Manage city specific data pipelines through the transit data management platform, including updating pipelines using basic programming skills
Develop outages and alerts capabilities in their assigned city by effective monitoring
Work with other internal teams to ensure correct political format for the country is utilized
On-call support during non-working hours and weekends in case of any data outages

Skills

Transit Data

Data Pipelines

Mapping Policies

Stakeholder Communication

Urban Transit

Multi-modal Transport

Micro-mobility

Market Analysis

Quality Checks

Data Management

TSMG

Specialized data collection for tech companies

About TSMG

TSMG specializes in data collection services, primarily supporting tech companies in Europe and North America. The company manages complex data collection projects, providing comprehensive support that includes recruiting participants and handling logistics. TSMG works with Fortune 500 clients to gather large volumes of accurate and diverse datasets, which are essential for improving AI systems. What sets TSMG apart from its competitors is its ability to assemble and manage high-performing teams, ensuring that projects are executed efficiently and tailored to meet specific client needs. The goal of TSMG is to empower its clients by delivering high-quality data that enhances their operational intelligence.

Warsaw, PolandHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Data & Analytics, Consulting, AI & Machine LearningIndustries

51-200Employees

Risks

Emerging startups offer innovative data solutions at lower costs, threatening TSMG's market share.

Rapid AI advancements may require TSMG to invest in new tools and training.

Stringent data privacy regulations in Europe could increase TSMG's compliance costs.

Differentiation

TSMG offers end-to-end data collection services for Fortune 500 companies.

The company excels in recruiting and managing high-performing teams for complex projects.

TSMG provides tailored solutions by understanding and addressing specific client needs.

Upsides

Growing demand for AI training data boosts TSMG's data collection services.

Remote work expands the talent pool for TSMG's recruitment outsourcing services.

AI integration in travel management enhances service efficiency and personalization.

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