Manager, FP&A

Position Overview

• Location Type:
• Job Type: Full-Time
• Salary:

BlueCat is a leader in Intelligent Network Operations, offering a new model that connects core services with a deep understanding of network health and performance. Our Intelligent NetOps solution enhances agility and mitigates risks associated with high change rates through a unified management lifecycle. We are proud of our award-winning culture, recognized as a "Great Place to Work" and among Canada's top workplaces.

Key Responsibilities

Business Partnering - Sales & Marketing:

• Sales Performance Analysis: Provide financial support and analysis for the Sales organization, monitoring sales performance including new bookings, renewals, and upsells. Analyze key SaaS metrics like customer acquisition cost (CAC), customer lifetime value (LTV), and churn.
• Revenue Forecasting & Reporting: Collaborate with Sales and Marketing to develop revenue forecasts. Track and report on sales pipeline, bookings, and revenue by product, region, and customer segment.
• Sales Incentive Plan Analysis: Assist in the design, implementation, and analysis of sales compensation plans to drive desired behaviors and align with financial goals. Monitor actual sales performance against incentive targets.
• Marketing Spend Analysis: Work with the Marketing team to analyze the ROI of marketing campaigns, events, and lead generation efforts. Track marketing spend against budget and provide insights on optimizing customer acquisition costs and increasing marketing efficiency.
• Pricing Strategy & Analysis: Support Sales and Marketing in evaluating and refining pricing strategies. Perform financial modeling to assess the impact of pricing changes on revenue and profitability.

Business Partnering - Professional Services:

• Services Revenue Forecasting & Analysis: Provide financial oversight for the Professional Services team, developing forecasts and tracking performance for services revenue, utilization rates, project margins, and profitability.
• Project Profitability Analysis: Monitor and analyze the profitability of key professional services projects. Evaluate resource allocation, project costs, and time-to-completion to optimize financial performance.
• Cost Management & Efficiency: Work closely with the Professional Services team to analyze labor and project delivery costs. Identify opportunities to improve efficiency, optimize resource utilization, and increase margins on service delivery.
• Revenue Recognition: Ensure proper revenue recognition for professional services in accordance with SaaS-specific accounting standards. Work with the accounting team to ensure compliance with GAAP/IFRS for services-related revenue streams.

Business Partnering - Customer Success:

• Customer Retention & Churn Analysis: Provide insights into customer retention, churn rates, and upsell/cross-sell opportunities. Analyze customer lifetime value (LTV) and customer success metrics to support the Customer Success team’s efforts in driving renewal rates and reducing churn.
• Renewal Forecasting: Partner with Customer Success to forecast customer renewals and subscription upgrades. Track and analyze renewal rates by customer segment, region, and product line.
• Custom