[Remote] Manager, Communications & Social Media at Fullscript

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Health Technology, WellnessIndustries

Requirements

5+ years experience in public relations, communications, and/or social media roles within a tech environment
Strong experience securing media coverage and working with journalists and media outlets
Deep understanding of social media platforms, trends, and best practices
Exceptional writing, editing, and storytelling skills
Highly organized with strong project management skills, ownership and self-starter energy
Comfortable working cross-functionally in a fast-paced, growth-oriented environment
Experience in digital healthcare, wellness, and B2B industries

Responsibilities

Own the PR strategy and execution for Fullscript - including proactive media outreach, press release development, and reactive media response
Build and maintain strong relationships with health/wellness, tech, business, and lifestyle media outlets
Identify and secure opportunities for executive visibility, brand storytelling, product features, and thought leadership in external media
Help manage agency to support PR and communications initiatives
Develop and maintain press materials and core messaging materials
Co-own the organic social media strategy across all channels (LinkedIn, Instagram, X, Facebook, YouTube, etc.), driving engagement, growth, and brand consistency
Manage a content calendar that aligns with product launches, educational content, campaigns, and brand milestones
Create, write, and/or oversee the creation of posts, stories, reels, videos, and other social-first content
Partner with internal teams across marketing and cross-function (Education, Product, Commercial, etc.) to source and amplify content
Ensure brand voice, tone, and messaging consistency across all external communications and social channels
Collaborate with Product Marketing and Education teams to ensure key initiatives are supported through PR and social media
Craft communications plans for major company initiatives, launches, or events, and partner with leadership on executive communications
Track and report on media coverage, PR campaign performance, and social media analytics
Use insights to optimize strategies, improve content performance, and demonstrate ROI

Skills

Key technologies and capabilities for this role

Public RelationsMedia RelationsPress ReleasesSocial Media StrategyContent CreationMedia OutreachPR StrategyBrand VoiceCommunity Engagement

Questions & Answers

Common questions about this position

What are the main responsibilities of the Manager, Communications & Social Media role?

The role involves owning PR strategy and execution including media outreach and press releases, managing organic social media strategy across platforms like LinkedIn and Instagram, and ensuring consistent brand voice in all external communications.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Fullscript?

Fullscript emphasizes building tools that make care smarter and more human, focusing on helping practitioners deliver better care, with a culture that values ideas, grit, and care for people.

What skills or experience make a strong candidate for this position?

Strong candidates will have experience in PR strategy, media relationship building, social media content creation and management across multiple platforms, and ensuring brand voice consistency while collaborating with cross-functional teams.

Fullscript

Platform for managing supplement plans

About Fullscript

Fullscript provides a platform for healthcare practitioners to create and manage supplement plans for their patients. The platform simplifies the workflow for health professionals, allowing them to personalize treatment plans with custom protocols and features. It serves over 70,000 practitioners, including doctors and nutritionists, and operates in a two-sided market by selling high-quality supplements directly to patients or in-office, with prices set by the practitioners. Fullscript also offers educational resources to help patients adhere to their supplement plans, including infographics, handouts, and an award-winning blog covering various wellness topics. The company's goal is to improve patient outcomes and make wellness more affordable through better support and resources for both practitioners and patients.

Ottawa, CanadaHeadquarters

2011Year Founded

$265.7MTotal Funding

LATE_VCCompany Stage

Education, Healthcare, Consumer GoodsIndustries

501-1,000Employees

Benefits

Flexible Paid Time Off

Stock Options

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Remote Work Options

Wellness Program

Training Budget

Risks

Integration challenges with Rupa Health could lead to operational inefficiencies.

Regulatory scrutiny may arise from handling genetic data with 3X4 Genetics.

Recent executive changes could cause strategic misalignments during transitions.

Differentiation

Fullscript offers a seamless blend of virtual dispensing and in-office sales.

The platform supports over 70,000 practitioners with personalized treatment plans.

Fullscript's educational resources enhance patient adherence and promote wellness.

Upsides

The acquisition of Rupa Health expands Fullscript's comprehensive care platform.

Partnership with 3X4 Genetics enhances personalized supplement recommendations.

Growing demand for telehealth boosts Fullscript's digital health platform.

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