Manager, Accounts Payable at PagerDuty

Lisbon, Lisbon, Portugal

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

4+ years’ experience successfully owning the end-to-end completion of full cycle accounts payable and expense reporting or relevant experience (internal posting only)
Demonstrated success working cross-functionally and supporting business stakeholders
Ability to communicate clearly and professionally to all levels of the company and external suppliers
Proven ability to both lead a team and perform hands-on AP work as needed
Experience developing operational plans and procedures, and aligning teams to department goals
Skilled at handling issues of diverse scope, evaluating options, and following established processes
Able to make independent decisions that impact teams, budgets, and results
Strong communicator and collaborator, able to build relationships across functions and levels
Analytical mindset with a drive for process improvement
Comfortable in a fast-paced, ever-changing environment, managing multiple priorities
Team-oriented, organized, and proactive in escalating issues
Self-starter who seeks out ways to improve processes and procedures
Preferred Qualifications
Bachelor’s Degree in Business, Finance, Supply Chain, or related field, or equivalent experience
1+ years’ of experience successfully managing a team
Working knowledge of AP systems such as Coupa and NetSuite, Full Cycle Accounts Payable

Responsibilities

Own the Global AP Function: Oversee the full accounts payable cycle, including invoice processing, expense reporting, credit cards, payments, reconciliations, and SOX controls, with a focus on compliance and accuracy
Lead and Develop the Team: Manage, mentor, and develop AP specialists. Set priorities, provide guidance, and foster a culture of accountability and continuous improvement
Hands-On Support: Proactively step in to perform AP tasks—such as invoice review, payment processing, reconciliations, supplier onboarding, and responding to inquiries—when volume, deadlines, or team needs require it
Process & Policy Oversight: Own and continuously improve AP procedures and systems. Track and report on AP KPIs, and drive initiatives to increase efficiency and scalability
Month-End & Compliance: Own the month-end close process for AP, act as the control owner for SOX, and ensure timely and accurate tax filings on form 1099
Cross-Functional Collaboration: Act as a key liaison between internal business partners and suppliers, ensuring strong relationships and effective communication

Skills

Key technologies and capabilities for this role

Accounts PayableInvoice ProcessingExpense ReportingPayment ProcessingReconciliationsSOX ControlsProcure to PayProcess ImprovementTeam LeadershipMentoring

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This information is not specified in the job description.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills and experience are required for the Manager, Accounts Payable role?

Candidates need proven ability to lead a team while performing hands-on AP work, experience developing operational plans and procedures, skills in handling diverse issues and making independent decisions, and strong communication abilities.

What is the company culture like at PagerDuty?

PagerDuty offers a flexible, award-winning workplace where you'll collaborate with kind and ambitious people, tackle complex problems, and help build a more equitable world.

What makes a strong candidate for this position?

A strong candidate is a player-coach who can provide strategic oversight of the global AP function while hands-on performing tasks like invoice processing and reconciliations when needed, with experience leading and developing AP specialists.

PagerDuty

Incident management and response platform

About PagerDuty

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$168.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance

Paternity and Maternity Leave

Employee Assistance Program

PTO (Vacation / Personal Days)

Sick Time

Remote Work

Adoption Assistance

401(k)

Employee Stock Purchase Program

Flexible Spending Account

Student Loan Repayment Plan

Risks

Emerging AIOps platforms may erode PagerDuty's market share.

Economic downturns could affect subscription renewals and acquisitions.

Reliance on third-party integrations poses risks if partners change APIs.

Differentiation

PagerDuty integrates seamlessly with popular tools like Microsoft Teams and Slack.

Recognized as a leader in GigaOm's 2024 Radar for AIOps.

Subscription-based model ensures steady recurring revenue from diverse industries.

Upsides

Enhanced chat collaboration attracts more enterprise clients relying on Microsoft Teams and Slack.

Strategic focus on public sector and Americas sales expands market reach.

Investments by Intech and Quantbot indicate confidence in growth potential.

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