Hightouch

Machine Learning Engineer, AI Decisioning

$200,000 – $260,000Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Data & Analytics, Artificial Intelligence, Marketing TechnologyIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: $200,000 - $260,000 USD per year (location independent)
  • About the Role: Hightouch is seeking a Machine Learning Engineer to expand its data activation products with an intelligence layer. This role focuses on building comprehensive solutions to personalize messaging, automate experimentation, predict customer behavior, generate content, and optimize marketing spend, leveraging customer data from data warehouses and databases. It's a senior role emphasizing impact and potential for growth over years of experience.

Requirements

  • Strong understanding of machine learning principles and techniques.
  • Experience with predictive modeling and building machine learning models.
  • Experience with machine learning infrastructure and deployment.
  • Ability to work on customer research, problem definition, and solution design.
  • Intellectual curiosity and motivation to tackle complex problems.
  • Ability to partner with customers and translate business needs into technical solutions.

Responsibilities

  • Build comprehensive machine learning solutions to address customer challenges in personalization, product recommendation, automated experimentation, predictive audiences, content generation, and budget optimization.
  • Work on customer research to identify and define problems.
  • Develop and deploy machine learning models.
  • Contribute to the design and implementation of machine learning infrastructure.
  • Partner with customers to understand their needs and deliver effective solutions.
  • Explore and evaluate new machine learning techniques and technologies.

Interview Process

  • Intro Call [15-30m]: Introductory call with a member of the recruiting team or the hiring manager to assess mutual fit.
  • System Design Screen: (Details not provided in the original description)

Company Information

  • Hightouch is a company focused on data activation products, helping customers sync data into their SaaS systems to automate and improve operations.
  • Remote-first policy.

Skills

Machine Learning
Predictive Modeling
Model Deployment
ML Infrastructure
Customer Research
Problem Definition
Solution Design
Data Warehousing
Data Analysis
Content Generation
Marketing Optimization

Hightouch

Syncs live customer data across platforms

About Hightouch

Hightouch syncs live customer data into various tools that businesses use, ensuring that this data is current and accessible for better decision-making. It operates in the data integration market, focusing on Reverse ETL, which moves data from a warehouse into SaaS applications for real-time use. Hightouch stands out by securely handling sensitive information and integrating with various tools, making it a versatile solution for data teams. The company's goal is to help businesses enhance their operational efficiency by keeping customer data synchronized across multiple platforms.

San Francisco, CaliforniaHeadquarters
2018Year Founded
$89.7MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Enterprise Software, HealthcareIndustries
201-500Employees

Benefits

Competitive salary - We offer competitive salary and meaningful equity. We also offer 401k for our US employees.
Remote friendly - Visit the San Francisco and New York headquarters up to 4x’s a year to bond with your fellow teammates.
Flexible PTO - Downtime is just as important as on time and your teammates will support you while you relax and recharge.
Wellness - We offer a monthly wellness stipend, wellness days each quarter, and virtual yoga classes.
Core benefits - For full-time US-based employees, we cover all health benefit premiums, 50% for dependents, and life insurance.
Parental leave - We value and support the family planning process. We provide up to 16 weeks for parents.

Risks

Increased competition from Census and Grouparoo may impact Hightouch's market share.
Stricter European privacy regulations could complicate operations and increase compliance costs.
Economic downturns might affect subscription renewals and new customer acquisition.

Differentiation

Hightouch specializes in Reverse ETL, moving data from warehouses to SaaS applications.
The platform ensures real-time data activation for personalized marketing and sales optimization.
Hightouch offers HIPAA-compliant data handling, crucial for healthcare and sensitive data sectors.

Upsides

Hightouch's AI Decisioning enhances lifecycle marketing with precise targeting and personalization.
The partnership with The Trade Desk expands Hightouch's reach in European advertising markets.
Composable CDP trend supports Hightouch's flexible, customizable data solutions for businesses.

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