Loan Officer Assistant at Orchard

Phoenix, Arizona, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Mortgage, Financial ServicesIndustries

Requirements

Located in AZ, CO, CT, FL, GA, MD, MI, NC, NV, TX, or WA (remote)
Strong organizational skills
Customer-focused mindset
Ability to thrive in a fast-paced environment

Responsibilities

Support assigned Loan Officers in managing their leads pipeline and workflows
Prepare and review loan applications and files for completeness and compliance prior to submission to processing
Act as the main owner for Orchard’s Equity Advance loan product, including preparing the financials sheet for customers and pre-approving the Equity Advance loan
Serve as a point of contact for customers at specific points of the loan process to answer questions, collect documentation, and provide updates
Work with internal teams including processors, underwriters, and closers to ensure files move efficiently toward established close and contingency dates
Input and maintain accurate data in the loan origination system (LOS) and CRM
Proactively communicate with real estate agents, title companies, and third parties to coordinate timelines and documentation
Ensure an excellent customer and partner agent experience by delivering timely, professional, and clear communication

Skills

Key technologies and capabilities for this role

Loan File PreparationCompliance ReviewDocument ManagementCustomer CommunicationPipeline ManagementFinancial AnalysisLoan Pre-ApprovalMortgage Processing

Questions & Answers

Common questions about this position

Is this Loan Officer Assistant position remote?

Yes, this is a remote position available in AZ, CO, CT, FL, GA, MD, MI, NC, NV, TX, WA.

What is the salary for the Loan Officer Assistant role?

This information is not specified in the job description.

What skills are required for this Loan Officer Assistant position?

This information is not specified in the job description.

What is the company culture like at Orchard?

Orchard is recognized as a best place to work by Crain’s, Inc. 5000, Glassdoor, Parity.org, and Built In, with a focus on simplifying home buying and selling through innovative tools and a supportive team environment.

What are the key responsibilities of a Loan Officer Assistant at Orchard?

Key responsibilities include supporting Loan Officers with leads and workflows, preparing and reviewing loan applications for compliance, acting as the owner for the Equity Advance loan product, serving as a customer point of contact, and coordinating with internal teams and third parties.

Orchard

Streamlines home buying and selling process

About Orchard

Orchard operates in the residential property market, focusing on making the process of buying and selling homes more efficient and less stressful for clients. Their main service is the 'Move First' approach, which allows clients to purchase a new home before selling their current one, alleviating the pressure of coordinating both transactions. This is supported by a guaranteed back-up offer that provides security for sellers. Additionally, Orchard offers free home valuations that are claimed to be 30% more accurate than typical valuations, helping clients understand property values better. Unlike traditional real estate agencies, Orchard's unique services and focus on client convenience may allow them to charge a premium for their offerings. The goal of Orchard is to simplify the home buying and selling experience, making it more accessible and less daunting for individuals and families.

New York City, New YorkHeadquarters

2017Year Founded

$228.6MTotal Funding

SERIES_DCompany Stage

Real EstateIndustries

501-1,000Employees

Benefits

Comprehensive benefits - We offer medical, vision, and dental benefits for employees and dependents, with some plans fully sponsored by Orchard.

Paid parental leave - We offer new parents up to 18 weeks paid leave to bond with their newborns—plus a customized one-month transition period to ease into life as a working parent.

Paid family leave - We offer up to 10 weeks paid leave for employees who need to care for sick family members.

Flexible paid time off - We count your contributions, not vacation days. Take the time you need to recharge and refresh.

Team events - From monthly town hall meetings to team lunches and gatherings outside of the office, we make time to celebrate wins and unwind together.

Paid industry certification - We cover dues on licenses and renewal fees for brokers, realtors, and more.

Risks

Rising interest rates could deter potential homebuyers, impacting Orchard's core business.

iBuying platforms like Opendoor pose competitive threats to Orchard's 'Move First' approach.

Expansion into new markets may strain Orchard's resources and operational capabilities.

Differentiation

Orchard's 'Move First' approach allows clients to buy before selling their current home.

They offer free home valuations claimed to be 30% more accurate than competitors.

Orchard provides a comprehensive suite of vendor partner services for home improvement.

Upsides

Orchard ranks in the top 10 fastest-growing real estate companies in the U.S.

Expansion into Arizona, Oregon, and Washington opens new market opportunities.

Increased demand for digital real estate transactions aligns with Orchard's tech-driven model.

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