[Remote] Loan Officer Assistant at M&T Bank

The Loan Officer Assistant will support the Loan Officer team by managing loans through the pipeline, providing sales system support, and ensuring document control and organization. They will deliver a seamless customer experience by maintaining accuracy and timeliness in communications, coordinating details, and following up on documentation. The role involves acting as a subject matter expert on mortgage sales systems, accurately inputting and managing customer data, and interacting directly with customers to complete applications and answer inquiries. Additionally, the assistant will support loan officers with reporting needs, maintain knowledge of mortgage products and regulations, and provide general sales, marketing, and operational support. They are also responsible for promoting an inclusive environment, adhering to internal control standards, and meeting Federal SAFE Act registration requirements.