Live Streaming Studio Supervisor - MGM Grand at MGM Resorts International

Las Vegas, Nevada, United States

MGM Resorts International Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Hospitality, Entertainment, GamingIndustries

Requirements

  • Must be at least 21 years of age
  • High School Diploma, GED or equivalent
  • 1+ years of prior relevant experience in Hospitality, Entertainment, or front-facing guest service

Responsibilities

  • Supervises Game Presenters with a focus on delivering exceptional guest service while fostering a culture of cooperation, accountability, and professionalism
  • Assist in thoughtful hiring, onboarding, ongoing training, ensures departmental and regulatory compliance
  • Oversees Game Presenter shifts schedules for games to ensure consistent game coverage and appropriate staffing levels and steps-in as a Game Presenter when needed
  • Promptly resolves guest issues, corrects any mistakes made by game presenters or caused by technical malfunctions, and addresses or escalates technical problems as they arise
  • Supervise daily operations, uphold department and regulatory standards, resolve guest complaints, and support ongoing training and employee engagement

Skills

Key technologies and capabilities for this role

Guest ServiceTeam SupervisionHiringOnboardingTrainingRegulatory ComplianceShift SchedulingProblem ResolutionLive StreamingVirtual GamingEntertainment

Questions & Answers

Common questions about this position

What benefits are offered for this Live Streaming Studio Supervisor role?

Benefits include wellness incentive programs, company discounts on hotels, food, retail, entertainment, travel, electronics, and more, free meals in the employee dining room, free parking, health and income protection benefits, and professional development opportunities.

Is this Live Streaming Studio Supervisor position remote or on-site?

The position is on-site in Las Vegas, Nevada.

What qualifications are required for the Live Streaming Studio Supervisor role?

Candidates must be at least 21 years old, have a High School Diploma, GED or equivalent, and 1+ years of prior relevant experience in Hospitality, Entertainment, or front-facing guest service.

What is the company culture like at MGM Resorts for this role?

The culture emphasizes excitement, diversity, entertainment, collaboration, high-energy teamwork, guest service, cooperation, accountability, and professionalism.

What makes a strong candidate for the Live Streaming Studio Supervisor position?

A strong candidate is dedicated, creative, passionate about leadership, enthusiastic about team play in hospitality or entertainment, and experienced in guest service.

MGM Resorts International

About MGM Resorts International

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

Land your dream remote job 3x faster with AI