One year of retail industry or customer service experience preferred
Good verbal communication skills with ability to communicate efficiently with customers
Good customer service and organizational skills
Good understanding of federal, state, local and company regulations relating to the sale of alcohol and/or tobacco products
Prior knowledge of wines, spirits and beer helpful for product suggestion and identification
Ability to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally
Ability to stand and walk for extended periods of time and bend, stoop, twist and turn frequently
Tolerance for typical retail store environment (varied temperatures), outside weather conditions, and low to moderate noise levels
Responsibilities
Greet customers and answer questions regarding product content, use and price
Receive, inspect and verify incoming stock; review and document freight damage
Arrange shelves and floor displays by changing, rotating and pricing products
Monitor ongoing inventory, assist with cycle counts, determine stocking needs, code merchandise, check product in display for quality by visually inspecting product and remove distress merchandise
Enter merchandise data into the system to update files and generate reports; reconcile daily receipts with daily sales reports when required
Process customer purchases promptly and courteously through the use of a cash register and/or scanning equipment
Observe customers and check identification for proof-of-age
Maintain a clean and orderly work area including sales floor and backroom areas that are free from debris and clutter with clean floors, cases, shelves, glass, clean and organized coolers and/or storage areas
Assist in maximizing product sales by offering product information and providing selling suggestions
Follow all PPE and Safety Guidelines
Follow all Food Safety and Cleaning Expectations
Follow Guest Experience Guidelines
May be assigned tasks in other departments based on customer experience need
Additional responsibilities may be assigned as needed