Licensed Property Claims Manager - HO3 at Assurant

San Jose, California, United States

Assurant Logo
$86,000 – $143,700Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, Property & CasualtyIndustries

Requirements

  • Bachelor’s degree or equivalent experience
  • 3+ years in residential property damage claims within a P&C environment
  • 2+ years in a leadership/people manager role with proven success in coaching and team development
  • Strong knowledge of Xactimate and virtual inspections
  • P&C Adjuster license required
  • Ability to lead change, think creatively, and deliver results in a fast-paced environment
  • Bilingual skills a plus

Responsibilities

  • Hire, mentor, and develop a high-performing team of property and casualty claims adjusters
  • Set clear productivity standards, monitor quality, and implement continuous improvement initiatives
  • Partner with leadership to define short- and long-term goals, streamline workflows, and elevate service delivery
  • Provide ongoing feedback, training, and career development opportunities to help employees succeed
  • Oversee complex claim settlements, legal reviews, and escalated customer issues with precision and care
  • Build strong relationships with internal teams, clients, and third-party administrators to ensure seamless communication and superior results

Skills

Key technologies and capabilities for this role

Xactimatevirtual inspectionsproperty claimsP&C claimsteam leadershipclaims adjustingcoachingprocess improvement

Questions & Answers

Common questions about this position

What is the pay range for the Licensed Property Claims Manager role?

The pay range is $86,000.00 - $143,700.00, considering factors like candidate background, experience, work location, and potential for salary growth.

Is this position remote?

Yes, this is a remote position.

What are the key qualifications and skills required for this role?

Requirements include a Bachelor’s degree or equivalent, 3+ years in residential property damage claims in a P&C environment, 2+ years in a leadership role with coaching experience, strong knowledge of Xactimate and virtual inspections, and a P&C Adjuster license. Bilingual skills are a plus.

What is the company culture like at Assurant?

Assurant's culture, known as The Assurant Way, emphasizes passion for service, practical innovation, willingness to take chances, growth, collaboration, and innovation. It has been named a Best/Great Place to Work in 15 countries and recognized by Fortune as one of America’s Most Innovative Companies.

What makes a strong candidate for this Licensed Property Claims Manager position?

A strong candidate is a dynamic, transformational leader with proven leadership in P&C claims, expertise in Xactimate, a P&C license, and the ability to drive performance, develop teams, and innovate processes in a fast-paced environment.

Assurant

Provides risk management and insurance solutions

About Assurant

Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.

New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Hybrid Work Options
Professional Development Budget

Risks

Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.

Differentiation

Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.

Upsides

Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.

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