Level 2 Managed Detection and Response Analyst at Acronis

Bulgaria

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

CybersecurityIndustries

Requirements

1–3 years of experience in SOC, MDR, or IT security operations (internships or equivalent experience in SaaS support acceptable for junior level)
Strong understanding of EDR/XDR operations and security incident workflows
Strong understanding of common attacker's TTPs and MITRE ATT&CK framework in general
Fast at logs analysis in Kibana or manual reviews
Experience working with security tools (EDR, SIEM, SOAR) and interest in automation technologies
Ability to follow structured processes and accurately document findings
Strong communication skills and attention to details
Good English communication skills for effective customer interactions via email and phone

Responsibilities

Investigate incoming EDR/XDR incidents, focusing on accurate triage and severity assessment
Execute remediation actions such as workload isolation, following established playbooks
Document investigation steps and maintain complete case records
Collaborate with AI engineering to test and refine automated triage and response processes
Escalate complex incidents to senior analysts, providing relevant context and evidence
Support development and refinement of playbooks, automation rules, and incident correlation logic
Communicate clearly with customers via email and phone about incident status and recommendations
Stay informed about current security threats and attacker techniques
Work 5-day/8-hour schedule, with flexibility for morning or afternoon shifts and weekend coverage

Skills

Key technologies and capabilities for this role

EDRXDRSOCMDRincident triageremediationplaybooksautomationAI integrationthreat huntingincident response

Questions & Answers

Common questions about this position

What experience level is required for the MDR Analyst role?

1–3 years of experience in SOC, MDR, or IT security operations is required, with internships or equivalent experience in SaaS support acceptable for junior level.

What are the key skills needed for this position?

Candidates need a strong understanding of EDR/XDR operations, common attacker TTPs and MITRE ATT&CK framework, fast log analysis in Kibana, experience with security tools like EDR, SIEM, SOAR, and strong communication skills.

What is the work schedule for this role?

The role follows a 5-day/8-hour schedule with flexibility for morning or afternoon shifts and weekend coverage.

What growth opportunities are available in this position?

This is a growth-oriented role with opportunities to advance into proactive threat hunting and advanced incident response.

What should I include in my application for this role?

Submit your resume and application in English, highlighting relevant experience in SOC/MDR, EDR/XDR skills, and strong communication abilities.

Acronis

Data protection and cybersecurity solutions provider

About Acronis

Acronis provides a range of solutions that combine data protection and cybersecurity to address various challenges related to safety, accessibility, privacy, authenticity, and security. Their products include antivirus software, backup services, disaster recovery options, and endpoint protection management. Acronis also utilizes AI-based antimalware and blockchain technology for data authentication, ensuring that data, applications, and systems are protected in any environment. What sets Acronis apart from its competitors is its comprehensive approach to cyber protection, which integrates multiple aspects of data security into a single platform. The company's goal is to ensure that users can trust their data is safe and accessible, while also maintaining privacy and authenticity.

Schaffhausen, SwitzerlandHeadquarters

2003Year Founded

$640.1MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Cybersecurity, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Medical, dental, &vision insurance plans

Life Insurance, STD and LTD policies

401(k) retirement plan and company match

Corporate rates and discounts

Competitive package

Flexible working hours

3+ weeks of PTO and 10 paid holidays

Smart casual dress code

Free snacks and drinks

Office social events

Risks

Emerging cybersecurity firms with lower costs may erode Acronis's market share.

Rapid AI-driven cyber threats require costly updates to Acronis's defenses.

Geopolitical risks may affect Acronis's expansion into new markets like Bangladesh.

Differentiation

Acronis integrates cybersecurity and data protection, addressing SAPAS challenges comprehensively.

The company uses AI-based antimalware and blockchain for advanced data authentication.

Acronis offers flexible deployment models for service providers and IT professionals.

Upsides

Growing demand for integrated cybersecurity solutions boosts Acronis's market potential.

Expansion of global cybersecurity market offers significant growth opportunities for Acronis.

Acronis's partnerships in sports highlight niche market opportunities.

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