Legal Response Analyst at Discord

San Francisco, California, United States

Discord Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Gaming, Trust & SafetyIndustries

Requirements

  • 3+ years experience in a similar Legal Response role at a technology company
  • Knowledge of relevant statutes regarding user data in the US and globally
  • Familiarity with Kodex or similar platforms and ticket topics, including emergency disclosure requests, subpoenas, search warrants, court orders, etc. with basic ability to apply knowledge to ticket work in Kodex
  • Demonstrates a continuous improvement or growth mindset; able to receive constructive feedback and make improvements
  • Communications are effective, thorough, and clear
  • Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties)

Responsibilities

  • Focus predominantly on established law enforcement request queue work
  • Ensure work products meet legal and regulatory requirements specific to job function (financial crime, child sexual exploitation, anti-money laundering, anti-bribery and corruption, data privacy, and IP/Copyright)
  • Follow established SOPs and guidance, including use of appropriate macros and communications with Law Enforcement & Third Parties, as defined by management and Legal for tactical, day-to-day tasks
  • Identify gaps in product, process, and policy, and escalates as needed
  • Actively develop areas of subject matter expertise such as developing partnerships with key XfN stakeholders by completing specific, limited-scope projects such as scaling initiatives and tool scoping/feedback
  • Executing on all foundational queue work including Kodex tickets, time sensitive cases, and escalations from XfN partners

Skills

Key technologies and capabilities for this role

law enforcement requestsgovernment data requestscivil subpoenascriminal subpoenascontent takedown requestsfinancial crime compliancechild sexual exploitationanti-money launderinganti-briberydata privacyIP/CopyrightSOP adherencelegal macros

Questions & Answers

Common questions about this position

What is the location requirement for this role?

This position is based in the San Francisco Bay Area, and candidates must reside in or be willing to relocate to the area including Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, or Santa counties.

What experience is required for this Legal Response Analyst position?

Candidates need 3+ years experience in a similar Legal Response role at a technology company, knowledge of relevant statutes regarding user data in the US and globally, and familiarity with Kodex or similar platforms for handling requests like emergency disclosures, subpoenas, search warrants, and court orders.

What salary or compensation does this role offer?

This information is not specified in the job description.

What qualities make a strong candidate for this position?

Strong candidates demonstrate a continuous improvement or growth mindset, are able to receive constructive feedback and make improvements, and have effective, thorough, and clear communications.

What are the bonus qualifications for this role?

Experience with Kodex is considered a bonus.

Discord

Voice, video, and text communication platform

About Discord

Discord is a communication platform that allows users to connect through voice, video, and text. It serves as a space for friends and communities to gather and share their interests, catering to a wide range of groups such as artists, activists, study groups, and hobbyists. Users can join various communities, known as servers, which host discussions and activities related to their interests. Unlike many other platforms, Discord does not rely on advertising or selling user data; instead, it offers a premium subscription service called Nitro, which provides additional features like enhanced streaming quality and customization options. The goal of Discord is to create a welcoming environment where people can build connections and foster a sense of belonging.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$952.6MTotal Funding
SERIES_HCompany Stage
Consumer Software, Social ImpactIndustries
1,001-5,000Employees

Benefits

Stay healthy - We take care of our team with comprehensive Medical, Dental, and Vision plans.
Parental perks - Spend some quality time with the next generation with parental leave, fertility, adoption, and surrogacy benefits.
Kick back - Stay refreshed with over 19 paid holidays, use-what-you-need sick days, and four weeks of PTO.
Commute easy - In a non-COVID world, get up to $270 per month for your commuting and parking needs.
The loadout - When we’re back in the office, enjoy daily catered lunches and snacks, a desk fund to make your space yours, and whatever you need for your computer setup, including a headphone allowance.
Wellness on us - Take advantage of a quarterly wellness allowance for your gym membership or other wellness activities. Virtual yoga every week!
Transgender benefits - Discord will reimburse up to $20,000 for any procedure related to transition.
Discord HQ - Our office is located in Potrero Hill, a little neighborhood in San Francisco near awesome coffee and food.
Relocation - Excellent relocation bonuses for new hires moving to San Francisco (once it’s safe to return).

Risks

Discord's revenue growth slowed in 2022, indicating potential market saturation.
Integrating Gas may alienate existing users if not managed carefully.
Decentralized platforms like SINOVATE pose a competitive threat to Discord's model.

Differentiation

Discord offers a unique ad-free communication platform with a premium subscription model.
It supports diverse communities, from gamers to artists, enhancing its user base diversity.
Discord's acquisition of Gas expands its reach to a younger, teen-focused audience.

Upsides

Discord's revenue grew 44% in 2022, showcasing resilience in a challenging market.
Integration with AI moderation tools can enhance user experience and safety.
Collaborations with educational platforms position Discord as a key remote learning tool.

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