Legal Operations Manager

Company: Headway

Mission: To build a new mental health care system everyone can access through technology that helps people find great therapists and a software-enabled national network of providers accepting insurance.

Position Overview

Headway is seeking a Legal Operations Manager to join its Legal team. This role is responsible for designing and building core legal operations workflows to support innovation during a pivotal growth phase. The Legal Operations Manager will act as the primary legal operations and regulatory attorney and thought partner for Headway's Product and Engineering teams, with a particular focus on health laws and regulations impacting innovative technology products. While New York-based candidates are preferred, exceptional candidates nationwide will be considered.

Responsibilities

• Design and build legal operations workflows, including a legal request ticketing system, CRM, and legal knowledge management system.
• Oversee daily legal department operations, ensuring department efficiency and stakeholder satisfaction.
• Triage and prioritize legal tasks through the implementation and maintenance of core legal workflows.
• Drive legal team results by building credibility across Headway teams and fostering accountability through cross-functional partnerships.
• Collaborate with teams across Headway to project manage the legal component of major company initiatives requiring legal input.
• Identify areas for continuous workflow improvement and implement changes, taking cross-functional stakeholder input into account.
• Manage outside counsel invoices and budget.

Requirements

• 6+ years of experience in Legal Operations at high-growth healthcare companies or law firms with a healthcare practice.
• Ability to balance multiple priorities with attention to detail and careful planning.
• Experience building out Legal Operations workflows, including vendor selection and implementation.
• Proven ability to manage legal projects, including managing the legal work component of major company initiatives.
• Track record of managing outside counsel invoices and budget.
• Strong communication skills and political savvy to navigate competing priorities and build effective partnerships.

Compensation and Benefits

• Expected Base Pay Range: $116,960 - $172,000
• Additional Compensation: May be eligible for performance-based variable compensation and an equity grant.
• Total Rewards Package: Comprehensive and competitive, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity.

About Headway

Founded in 2019, Headway has grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states. Our software enables providers to scale their practices and has served over 1 million patients. We are a Series D company with over $325m in funding from leading investors including a16z, Accel, GV, Spark Capital, Thrive Capital, Forerunner Ventures, and Health Care Service Corporation.

Join us and help change mental healthcare for the better. We want your time here to be the most meaningful experience of your career.