Lead Technical Architecture - Sr. Project Manager at AT&T

Singapore

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, ConsultingIndustries

Requirements

At least 25 years in the IT industry
At least 15 years as a project manager or service manager
At least 3 years as a program manager, preferably with both Enterprise and System Integrators experience
Current project management certification (e.g., PRINCE 2 or Project Management Professional [PMP])
Fluency in reading, writing, and speaking English
Business-level reading, writing, and speaking proficiency in one or more of the following languages: Mandarin simplified, Cantonese simplified, Japanese, Spanish, Portuguese
Proficiency in Microsoft Excel, Word, Project, and PowerPoint
Excellent customer interfacing skills and first-rate interpersonal skills
Ability to consistently demonstrate a level-headed approach, calmness, and a can-do attitude
Creative problem-solving skills and ability to offer alternatives that are customer-focused, strategic, and profitable for AT&T
Ability to multitask and work independently with minimal supervision in a non-structured environment
Taking a leadership role and experience in managing resources across multiple time zones
Excellent verbal and written communication skills
Being a self-starter with the ability to work in both a team environment and a standalone role
Having confidence to address senior management and notify them of outages in critical situations
Good experience in working within a change control-oriented environment
Solid knowledge of testing strategies and defining acceptance criteria
Knowledge of ordering, provisioning, and installation processes for both AT&T products and its suppliers

Responsibilities

Serve as the primary interface between the AT&T Consulting Team, AT&T Account Management team, other AT&T Teams, the customer’s teams, and customer-approved third parties on the assigned projects
Ensure customer requirements are met by applying standard Project Management Institute (PMI) project management principles
Work with the standard AT&T Project Management Framework and deliver products and solutions according to AT&T Project Management best practices
Work under extremely challenging timeframes and pressure to meet customer deadlines
Proactively resolve issues that challenge project schedule, scope, cost, or quality and manage changing needs and priorities of the customer or AT&T
Maintain identified, standard, and formal project documentation and prepare executive overviews as necessary
Discussing complex scope, issues, and analysis; taking minutes of meeting discussions; recording the actions and outcomes; and communicating them to the appropriate audience
Directing the completion of activities to ensure complete success of delivering service to the customer, including architecture design, engineering, change control, operations acceptance
Managing all aspects of the end-to-end delivery of services to the customer as defined by the program structure
Ensuring on-time delivery of all needed documentation, building close relationships with other teams on the project and program
Developing and maintaining the project plan, migration plans, and all associated documentation
Delivering across multiple verticals and technology vendor solutions
Maintaining the Risks, Issues, and Actions Log
Directing security and/or network teams’ daily activities in accordance with the agreed project plan

Skills

Project Management

PMI

AT&T Project Management Framework

Architecture Design

Engineering

Change Control

Operations Acceptance

Stakeholder Management

Documentation

Issue Resolution

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

Land your dream remote job 3x faster with AI

Try Jobo Free