Lead - SOC Analyst at FreshBooks

Chennai, Tamil Nadu, India

FreshBooks Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Cybersecurity, SoftwareIndustries

Requirements

  • 5+ years of experience in cybersecurity, with at least 2+ years in a senior or lead SOC engineering role
  • Hands-on experience in cloud environments (AWS, Azure) with a focus on security monitoring and log analysis
  • Proven expertise with SIEM platforms (e.g., Splunk, Sentinel, QRadar) and developing custom detection rules
  • Working knowledge or hands-on experience with AI/ML concepts, such as supervised and unsupervised learning, Natural Language Processing (NLP), Large Language Models (LLMs), model evaluation, and deployment pipelines
  • Demonstrated interest or experience in agentic automation — using AI to replicate or augment analyst decision-making
  • Strong experience with SOAR tools (preferably Palo Alto XSOAR), including playbook development and automation logic
  • Proficiency in scripting languages (e.g., Python, Bash, PowerShell) for automation and integration tasks
  • Strong understanding of SOC processes, including incident detection, triage, response, threat hunting, and reporting
  • Excellent communication, collaboration, and documentation skills
  • Preferred Certifications: Security certifications

Responsibilities

  • Lead SOC engineering efforts, providing technical mentorship and guidance to analysts and junior engineers
  • Design and implement cloud-native detection use cases leveraging logs and telemetry from AWS, Azure, and SaaS platforms
  • Develop and optimize detection content using SIEM and cloud-native security tools, aligned with frameworks such as MITRE ATT&CK
  • Build and apply AI/ML models for advanced threat detection and to automate analyst workflows (agentic analyst automation), such as intelligent alert triage and enrichment, decision support for incident classification, contextual correlation across incidents, and summarization and automated reporting
  • Engineer and automate response workflows using Palo Alto XSOAR, including the development of scalable, reusable playbooks
  • Maintain and continuously improve SOC BAU processes — including alert handling, incident response, documentation, and metrics/reporting
  • Stay current with evolving threat landscapes, emerging technologies, and innovative applications of AI/ML in cybersecurity

Skills

Key technologies and capabilities for this role

Cloud SecurityDetection EngineeringSOC OperationsAI/MLSOAR EngineeringPalo Alto XSOARLog AnalysisTelemetry

Questions & Answers

Common questions about this position

Is this position remote or on-site?

This is an on-site position.

What experience level is required for this role?

The role requires 5+ years of experience in cybersecurity, with at least 2+ years in a senior or lead SOC engineering role.

What key skills are needed for the Lead SOC Analyst position?

Key skills include cloud security, detection engineering, SOC operations, AI/ML for threat detection and automation, and SOAR engineering with Palo Alto XSOAR.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Lead SOC Analyst role?

A strong candidate has 5+ years in cybersecurity including 2+ years in a senior SOC engineering role, expertise in cloud-native detection, AI/ML models for automation, and Palo Alto XSOAR playbook development.

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters
2003Year Founded
$149.6MTotal Funding
DEBTCompany Stage
Consumer Software, FintechIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
401(k) Company Match
Stock Options
Unlimited Paid Time Off
Parental Leave
Home Office Stipend
Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.
Dependency on Stripe's technology could pose risks if Stripe faces issues.
Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.
The company provides mobile-friendly solutions, catering to the rise of remote work.
FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.
The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.
AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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