Lead Quality Assurance - Automation Engineer at AT&T

Alpharetta, Georgia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, TechnologyIndustries

Requirements

Bachelor’s degree in Information Systems Technology, Computer Science, Engineering, or equivalent experience
5–8 years of experience in software quality assurance, with at least 2 years in automation testing (Selenium, Ginger, Cucumber, Postman or similar tools)
Proficiency in programming languages for test automation (Java or equivalent frameworks)
Hands-on experience with DevOps and cloud tools such as Jenkins, Git, Docker, and monitoring solutions
Strong understanding of application architecture, microservices, and modern technology stacks (Kafka, Couchbase, Springboot, Kubernetes)
Knowledge of Agile methodologies and DevOps best practices
Telecommunication industry experience is a plus
Excellent analytical, problem-solving, and communication skills
Excellent written and verbal communication skills
Office presence of a minimum of 5 days per week (no relocation offered)

Responsibilities

Design, develop, and implement advanced test plans, strategies, and automation solutions
Write, execute, and troubleshoot automated and manual test cases for new and existing applications
Perform comprehensive end-to-end (E2E) testing across all phases of the customer journey, including sales, ordering, provisioning, activation, billing, and customer service
Develop integrated testing solutions for systems with cross-organizational dependencies
Collaborate with developers, architects, and operations teams to resolve technical issues and optimize system performance
Utilize architectural skills to create data and environment strategies supporting scalability, reliability, and security
Ensure thorough documentation of test activities, results, and requirement traceability
Contribute to continuous improvement by recommending enhancements for code, processes, and system architecture
Leverage AI-powered testing tools to automate test case generation, perform visual regression testing, enhance defect detection, and streamline overall QA workflows

Skills

Test Automation

Selenium

TestNG

JUnit

E2E Testing

Test Plans

Automated Test Cases

Manual Testing

Scalability

Reliability

Security

Documentation

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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