Lead QA Engineer at CSC Generation

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Outdoor RetailIndustries

Requirements

7+ years of experience in Quality Assurance and Testing, with at least 2+ years in a lead or managerial capacity
Proven success designing and implementing test automation frameworks in modern CI/CD environments
Expertise in both manual and automated testing across multiple platforms (web, API, mobile)
Strong proficiency in modern automation tools (Cypress, Playwright, Selenium, Postman, JMeter, etc.)
Solid grasp of software development lifecycles, agile methodologies, and defect management tools (Jira, TestRail, etc.)
Excellent communication and leadership skills — able to influence without authority and drive alignment across teams
Passion for outdoor adventure and alignment with Backcountry’s brand ethos is a major plus

Responsibilities

Lead QA Strategy & Execution: Own the end-to-end testing lifecycle across Backcountry’s web, mobile, and platform systems. Define scalable QA frameworks, automation strategies, and release validation standards
Build & Mentor a High-Performing Team: Develop, coach, and grow QA engineers, fostering a culture of quality ownership and continuous improvement
Drive Automation & CI/CD Excellence: Champion automation within our development pipelines. Expand coverage through modern tools and frameworks (e.g., Cypress, Playwright, Selenium, Appium)
Collaborate Cross-Functionally: Partner with product managers, developers, and DevOps to integrate QA early in the SDLC, ensuring rapid and reliable deployments
Monitor & Optimize Quality Metrics: Define and track key performance indicators for product quality, defect density, test coverage, and release reliability
Innovate & Future-Proof: Stay ahead of emerging QA methodologies (AI-driven testing, shift-left, performance engineering) to continually improve efficiency and accuracy

Skills

Key technologies and capabilities for this role

QATest AutomationCypressPlaywrightSeleniumPostmanJMeterCI/CDJiraTestRailAgileAPI TestingManual Testing

Questions & Answers

Common questions about this position

What experience is required for the Lead QA Engineer role?

Candidates need 7+ years of experience in Quality Assurance and Testing, with at least 2+ years in a lead or managerial capacity, plus proven success in designing test automation frameworks and expertise in manual and automated testing across web, API, and mobile platforms.

What technical tools should I be proficient in for this position?

Strong proficiency is required in modern automation tools like Cypress, Playwright, Selenium, Postman, and JMeter, along with defect management tools such as Jira and TestRail.

What are the daily responsibilities of the Lead QA Engineer?

You'll lead QA strategy and execution, build and mentor a QA team, drive automation and CI/CD excellence, collaborate cross-functionally, monitor quality metrics, and innovate with emerging QA methodologies.

What is the compensation or salary for this role?

This information is not specified in the job description.

What is the work location or remote policy for this position?

This information is not specified in the job description.

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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