Lead Privacy Counsel, EMEA at Zoom

Dublin, County Dublin, Ireland

Zoom Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • Hold a JD or equivalent law degree and a license to practice law in the EU or UK, with relevant privacy certifications (e.g., CIPP/E, CIPM, AIGP, CIPT) strongly preferred
  • Bring over 8 years of legal experience, including 5+ years focused on EU and UK data protection law within law firms and/or in-house legal teams
  • Demonstrate deep knowledge of GDPR, UK GDPR, the ePrivacy Directive, and AI-related regulations; maintain familiarity with global frameworks like CCPA
  • Manage complex legal matters, including regulator engagement, escalated customer issues, and strategic product counseling
  • Collaborate with engineering and product teams using strong technical fluency to align legal guidance with product development
  • Apply sound business judgment to balance legal risk with strategic goals and enterprise priorities
  • Lead independent work streams with minimal oversight in fast-paced, global environments
  • Support cross-functional teams with a customer-centric, adaptable mindset; work effectively across regions in a fully remote setting

Responsibilities

  • Collaborating with U.S. and global colleagues to integrate EMEA requirements into Zoom’s global privacy strategy, ensuring regional needs are fully represented
  • Partnering with Sales and Account Teams to resolve privacy objections in multi-million-dollar deals, providing authoritative and timely legal support that enables revenue growth
  • Leading legal responses to escalated customer inquiries, including drafting communications, engaging subject matter experts, and ensuring consistent, high-quality support
  • Developing and maintaining public-facing privacy resources—such as FAQs, whitepapers, and playbooks—to promote transparency and support customer self-service
  • Managing regulatory engagement by handling inquiries, complaints, and investigations from EU and UK authorities, while ensuring credible, timely, and aligned responses
  • Serving as the local legal authority on GDPR, UK GDPR, AI regulations, and evolving frameworks, reducing enforcement and reputational risk through expert guidance
  • Counseling cross-functional teams on Privacy by Design, infrastructure transparency, data residency, and other core trust-building initiatives — including AI and generative technologies
  • Overseeing key compliance programs and assessments, including DPIAs, LIAs, TIAs, the EU-US Data Privacy Framework, and contractual reviews, while supporting training, reseller programs, and global transparency initiatives

Skills

GDPR
UK GDPR
AI Regulations
Privacy Law
Regulatory Compliance
Legal Counseling
Data Protection
Regulatory Investigations
Legal Drafting
Sales Support
Privacy by Design

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters
2013Year Founded
$144.5MTotal Funding
IPOCompany Stage
Enterprise Software, Education, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hybrid Work Options
Flexible Work Hours
Stock Options
Company Equity
Paid Vacation
Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.
Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.
Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.
The platform supports diverse needs, including remote work, education, and telehealth.
Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.
The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.
Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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