Finance (VP+)
MentoSalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Social Insurance, Financial ServicesIndustries
Requirements
- Preferably a bachelor's or master's degree
- Relevant work experience is a plus
- Accurate and punctual in handling numbers and data
- Service-oriented and people-focused, with good interpersonal skills and a listening ear to detect and resolve customer needs
- Proactive, analytical, able to think along with the customer, provide tailored advice from a solution-oriented perspective, and act decisively
- Stress-resistant, able to work quickly and efficiently
- Flexible, willing to adjust schedule and jump in as needed
- Excellent knowledge of Dutch and ability to express oneself fluently in French
- Alignment with company values: shoulder to shoulder, hands up sleeves, genuine and sincere
Responsibilities
- Act as the first point of contact for self-employed clients with payment difficulties
- Assist clients in paying their social contributions
- Handle the full administrative follow-up of client files
- Advise clients on options to efficiently settle debts, considering a personal approach and legal framework (e.g., setting up repayment plans)
- Follow up on ongoing judicial procedures
- Communicate with various parties including government, lawyers, notaries, bailiffs, and debt mediators
- Use various (government) applications and tools to correctly register files, handle correspondence, and submit debt claims for bankruptcies or collective debt settlements
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is prior work experience required for this role?
A first relevant work experience is a bonus, but the most important thing is your motivation to get started. A bachelor's or master's degree is preferred.
What are the key personal qualities needed for this position?
You need to be service-oriented, people-focused, proactive, analytical, solution-oriented, decisive, and stress-resistant to handle customer needs and changing situations efficiently.
What kind of onboarding and support can I expect?
From your first workday, you receive guidance, shadow different colleagues in the first weeks based on your needs, and have regular feedback sessions with your team leader to support your growth.
What is the salary or compensation for this role?
This information is not specified in the job description.
What makes a strong candidate for this customer advisor role?
Strong candidates have a bachelor's or master's degree, relevant experience as a bonus, high motivation, accuracy with data, customer service mindset, proactivity, analytical skills, and stress resistance.
Landis
Facilitates rent-to-own home transitions
About Landis
Landis helps individuals who are currently renting transition to homeownership. The company purchases a home that a client dreams of owning and rents it to them until they are financially prepared to buy it back. This rent-to-own strategy allows clients to work on improving their credit scores and saving for a down payment with the support of a dedicated coach from Landis. Unlike traditional real estate companies, Landis focuses specifically on renters who aspire to become homeowners, providing a structured path to achieve that goal. The company's aim is to make homeownership accessible to more people by offering a clear and supportive process.
New York City, New YorkHeadquarters
2018Year Founded
$201.4MTotal Funding
SERIES_BCompany Stage
Financial Services, Real EstateIndustries
11-50Employees