Kassierer (all genders) Teilzeit Leipzig at Zalando

Leipzig, Saxony, Germany

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, FashionIndustries

Requirements

Kann sich in gutem Deutsch ausdrücken
Begeistert mit einem positiven Auftreten
Ist ein echter Teamplayer und steht Kolleg*innen jederzeit zur Seite
Erfahrung im Einzelhandel oder im Umgang mit Kund*innen (wünschenswert, kein Muss)

Responsibilities

Begrüßt Kund*innen mit einem Lächeln, ist hilfsbereit und hat eine positive Attitude
Trägt auf der Fläche und in der Anprobe Verantwortung dafür, dass der Store gut sortiert und attraktiv ist
Wickelt Kassiervorgänge professionell und effizient ab
Bearbeitet Reklamationen und Retouren schnell
Schafft als letzter Eindruck ein tolles Einkaufserlebnis für Kund*innen
Identifiziert sich mit Zalando und dem Ziel, die Welt nachhaltiger zu gestalten

Skills

Key technologies and capabilities for this role

KassenvorgängeKundenserviceReklamationsbearbeitungRetourenabwicklungSortierenAnprobe-Management

Questions & Answers

Common questions about this position

What are the working hours for this cashier position?

This is a part-time position with 20 hours per week.

What benefits does Zalando offer to employees?

Benefits include an employee stock program, 40% discount on fashion and beauty products sold by Zalando, 30% discount on Zalando Lounge, discounts at external partners, two paid volunteer days per year, predictable working hours, compensated overtime (max. 25%) on call, and at least 27 vacation days.

What skills or experience are required for this role?

Experience in retail or customer service is preferred but not required; good German language skills, positive attitude, and strong teamwork abilities are essential.

What is Zalando's company culture like?

Zalando emphasizes diversity, inclusion, and evaluating candidates based on qualifications and performance, welcoming applications from all gender identities, sexual orientations, ethnic backgrounds, religions, and people with or without disabilities.

What makes a strong application for this position?

Highlight your customer service skills, positive attitude, teamwork experience, and German language proficiency; no photo, age, or marital status details are needed as they focus on fit for the role.

Zalando

European online fashion retail marketplace

About Zalando

Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.

Berlin, GermanyHeadquarters

2008Year Founded

$149.8MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Hybrid Work Options

Company Equity

Professional Development Budget

Visa Support

Wellness Program

Risks

Acquisition of About You may strain financial resources and affect profitability.

Virtual Fitting Room may face technological challenges and user adoption issues.

Competition from Vestiaire Collective's AI advancements could threaten Zalando's market position.

Differentiation

Zalando offers a seamless shopping experience with free delivery and returns.

The company invests heavily in technology for efficient operations and customer satisfaction.

Zalando's wide selection includes both well-known and emerging fashion brands.

Upsides

Acquisition of About You could expand market share in European fashion e-commerce.

Virtual Fitting Room may reduce return rates and improve customer satisfaction.

Zalando Partner platform could enhance third-party seller experience and increase commission revenue.

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