Junior Site Reliability Engineer at accesso

United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Cloud ServicesIndustries

Requirements

Some practical exposure to cloud platforms (AWS/Azure/GCP)—coursework, internships, or self-led projects
Ability to self-learn with assistance from Senior Engineers
Basic scripting ability using Python or Bash
Familiarity with basic Linux systems and general command-line
Understanding of Git and basic CI/CD concepts
Good written and verbal communication; customer-focused approach
Ability to work with minimal direction
Willingness to learn, take direction and work within a team

Responsibilities

Assisting with provisioning and deploying accesso Horizon components to customer cloud accounts using Infrastructure as Code (Terraform)
Help maintain CI/CD pipelines (GitHub Actions) for application and infrastructure deployments
Support monitoring, logging and alerting (Prometheus, Grafana & Coralogix) and respond to basic alerts with supervision
Implement and improve basic automation and scripting
Participate in incident triage, root cause investigation and follow-up tasks
Follow security and compliance requirements for customer cloud environments (identity, secrets, network controls)
Produce and maintain operational runbooks, deployment guides and change notes
Participate in on-call rotation as a L1 responder
Learn and apply accesso Horizon product architecture and configuration

Skills

Key technologies and capabilities for this role

TerraformAWSAzureGCPGitHub ActionsCI/CDPrometheusGrafanaCoralogixInfrastructure as CodeMonitoringAlertingAutomationScripting

Questions & Answers

Common questions about this position

Is this role remote-friendly?

Yes, this role offers 100% remote flexibility anywhere in the United Kingdom.

What skills are required for the Junior Site Reliability Engineer position?

Required skills include some practical exposure to cloud platforms (AWS/Azure/GCP), ability to self-learn with assistance from Senior Engineers, and basic scripting ability using Python or Bash.

What is the salary for this position?

This information is not specified in the job description.

What is the company culture like for this engineering team?

The team emphasizes collaboration on exciting projects, curiosity for continuous learning, problem-solving, passion for craftsmanship, and pushing boundaries to deliver innovative products.

What makes a strong candidate for this junior role?

Strong candidates have practical exposure to cloud platforms through coursework, internships, or self-led projects, plus the ability to self-learn with senior guidance and basic scripting skills in Python or Bash.

accesso

Ticketing and visitor management solutions provider

About accesso

Accesso provides ticketing and visitor management solutions aimed at improving guest experiences and streamlining operations for attractions like theme parks, zoos, and live entertainment venues. Their products include Accesso Horizon for ticketing management, Accesso Paradox for ski resorts, Accesso Passport for online ticketing, Accesso ShoWare for box office sales, and Accesso Siriusware for retail and restaurant point of sale systems. These solutions operate on a software as a service (SaaS) model, allowing clients to optimize operations and increase revenue through subscription and transaction fees. Accesso stands out by offering features like virtual queuing, which helps reduce wait times and enhances the overall visitor experience. The company's goal is to leverage technology to create personalized experiences for guests while helping clients maximize their operational efficiency and revenue.

Lake Mary, FloridaHeadquarters

2000Year Founded

$87MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, EntertainmentIndustries

201-500Employees

Benefits

Work Life Balance - We help you balance your work life with your real life! Enjoy our generous paid time off policy, flexible work hours and paid volunteer time off to get involved in your community!

Fun Environment - Our company culture isn’t just about Fun Fridays, nerf gun fights and ping pong tournaments, although we have all of those! We work hard and play hard. With open collaborative workspaces and fully stocked in-office cafes, we are a passionate group with a great work environment!

Benefits - With great medical coverage, an HSA Employer contribution, company-paid long & short term disability and life insurance, we’ve got you covered! Plus with a company matched 401(k) plan, we’re thinking of your future too.

Risks

Emerging ticketing platforms pose a threat to Accesso's market share.

Rapid mobile payment advancements require continuous updates to Accesso's solutions.

Multiple acquisitions may lead to integration challenges and operational inefficiencies.

Differentiation

Accesso offers a comprehensive suite of ticketing and visitor management solutions.

The company provides specialized products for diverse attractions, including theme parks and zoos.

Accesso's SaaS model optimizes operations and maximizes revenue for clients.

Upsides

Growing demand for contactless ticketing boosts Accesso's market potential post-pandemic.

Expansion into virtual reality experiences aligns with industry trends and enhances offerings.

Dynamic pricing models offer personalized revenue strategies, benefiting Accesso's clients.

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