IT Receiving/Pre-Deployment Technician (LOG I) (Government) at AT&T

Columbia, Maryland, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

NoVisa

Government, Telecommunications, Public SectorIndustries

Requirements

High school diploma or equivalent required; Associate’s degree or technical certification in IT or logistics preferred
1 year of experience in a receiving, warehouse, or IT support role preferred
Familiarity with IT hardware (laptops, desktops, servers, networking equipment) and basic configuration processes
Strong attention to detail and organizational skills
Proficiency with inventory management and asset tracking systems
Ability to lift and move equipment weighing up to 50 lbs
Excellent communication skills and ability to work collaboratively in a team environment
Valid driver’s license and an acceptable driving record; eligible to drive an AT&T company vehicle
Clearable; able to obtain/maintain a TS/SCI with polygraph
Office presence a minimum of 5 days per week in the posted location(s); no relocation offered

Responsibilities

Receive, inspect, and verify deliveries of IT hardware, software, and peripheral equipment
Unpack, label, and document incoming shipments in accordance with company procedures
Conduct quality checks to ensure all equipment is undamaged and meets order specifications
Accurately enter asset and configuration information into inventory management systems
Coordinate with procurement, IT, and other departments to confirm delivery accuracy and resolve discrepancies
Prepare equipment for deployment, including initial configuration, imaging, or staging as required
Safely handle and store sensitive equipment in compliance with company policies
Assist with physical inventory audits and cycle counts
Support asset disposal and returns processes, adhering to data sanitization and security protocols
Maintain a clean, organized, and safe receiving area, following OSHA and company safety standards
Document and report any damages, shortages, or other issues to management promptly

Skills

Key technologies and capabilities for this role

IT hardwareinventory managementasset trackingequipment configurationimagingstagingquality checksinspectionlabelingdocumentationprocurement coordination

Questions & Answers

Common questions about this position

What is the work arrangement for this position?

This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No remote work or relocation is offered.

What qualifications are required for this role?

A high school diploma or equivalent is required, with an Associate’s degree or technical certification in IT or logistics preferred. 1 year of experience in a receiving, warehouse, or IT support role is preferred, along with familiarity with IT hardware and basic configuration processes.

What security clearance is needed for this job?

Candidates must be clearable and able to obtain/maintain a TS/SCI with polygraph.

What salary or compensation does this position offer?

This information is not specified in the job description.

What skills make a strong candidate for this role?

Strong candidates will have strong attention to detail, organizational skills, and proficiency with inventory management and asset tracking systems, in addition to the preferred experience and familiarity with IT hardware.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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