[Remote] IT Analyst II at Teikametrics

India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, E-commerceIndustries

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum of 5 years of experience in IT, with a focus on MDM/EMM and SSO tooling, computer deployment, security, compliance, and project management
Proven track record of working with vendors and partners to develop and implement successful IT projects
Strong analytical and problem-solving skills, with the ability to identify opportunities for process improvement and implement effective solutions
Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional and international teams
Familiarity with industry best practices, tools, and technologies, including cloud computing, virtualization, and IT security
Experience with project management methodologies, such as Agile, Scrum, or Waterfall
Experience working with international teams is a plus
Ability to work in alignment with US Eastern Standard Time (EST) hours

Responsibilities

Manage and optimize SSO platform (JumpCloud, Microsoft 365), ensuring secure, seamless access across applications
Administer and support MDM/EMM tools (JumpCloud and Jamf) for macOS and Windows devices, including deployment, compliance, and patch management
Collaborate on configuration and policy enforcement to align with security and compliance requirements
Administer Google Workspace and Microsoft 365, including email, calendaring, groups, and licensing
Support DNS and email security management to ensure high availability, deliverability, and protection against spam/phishing
Manage endpoint security with SentinelOne and ensure compliance with security awareness training (KnowBe4)
Maintain and manage compliance frameworks in Vanta, including conducting audits, collecting evidence, and performing control testing to ensure adherence to regulatory and internal standards
Proactively monitor for vulnerabilities and risks, implementing remediation and mitigation strategies
Oversee computer and hardware lifecycle management, from procurement through decommission
Manage IT asset inventory with Jira Assets, maintaining accurate records for compliance and operational efficiency
Partner with cross-functional and international teams, including counterparts in India, to drive consistent IT practices globally
Create and maintain documentation, including SOPs, runbooks, and technical guides

Skills

Key technologies and capabilities for this role

JumpCloudMicrosoft 365MDMEMMJamfmacOSWindowsSSOGoogle WorkspaceDNSemail securitypatch managementdevice deployment

Questions & Answers

Common questions about this position

What are the key responsibilities of the IT Analyst II role?

You will manage SSO platforms like JumpCloud and Microsoft 365, administer MDM/EMM tools for macOS and Windows, handle Google Workspace and Microsoft 365 administration, oversee endpoint security with SentinelOne, maintain compliance in Vanta, manage hardware lifecycle, and collaborate with cross-functional and international teams.

What skills and experience are required for this position?

The ideal candidate needs a strong background in Mobile Device Management (MDM)/Enterprise Mobility Management (EMM), Single Sign-On (SSO) tooling, computer deployment, and experience working with cross-functional and international teams, plus a Bachelor's degree in Computer Science, Information Technology, or related field.

Is this a remote position, and what are the working hours?

This position will require working in alignment with US Eastern Standard Time (EST) hours, but specific details on remote or office requirements are not provided.

What is the team structure for this role?

You will be collaborating with a counterpart in India, both reporting to the Director of Engineering.

What makes a strong candidate for the IT Analyst II position?

A strong candidate has a Bachelor's degree in Computer Science, IT, or related field, plus hands-on experience in MDM/EMM, SSO tooling like JumpCloud, computer deployment, and collaborating with cross-functional and international teams to implement secure IT solutions.

Teikametrics

Optimizes Amazon advertising for e-commerce

About Teikametrics

Teikametrics specializes in optimizing e-commerce businesses, particularly those on Amazon. The company uses advanced ad management, automation, and data science to help clients increase their sales profitability. Their platform offers tools for keyword automation, customized campaign strategies, and detailed segmentation based on product goals and inventory levels, allowing businesses to manage their advertising spend effectively. Teikametrics differentiates itself from competitors by providing a subscription-based service that combines software access with consulting expertise, ensuring clients achieve a better return on investment in advertising. The company's goal is to help businesses, from small startups to large enterprises, maximize their sales and profitability on Amazon.

Boston, MassachusettsHeadquarters

2015Year Founded

$63.2MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Consulting, Consumer SoftwareIndustries

201-500Employees

Benefits

Competitive cash

Stock Options

Company Equity

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Risks

Competition from platforms like Sellics and Helium 10 is intensifying.

Over-reliance on Amazon's ecosystem poses risks if policies change.

Rapid AI advancements require continuous R&D investment to remain competitive.

Differentiation

Teikametrics offers a comprehensive eCommerce optimization platform for Amazon sellers.

The company integrates advanced AI tools like SmartACOS for precise ad targeting.

Partnerships, like with Carbon6, enhance their platform with reimbursement solutions.

Upsides

Teikametrics' AI-driven solutions align with the growing trend of AI in advertising.

Their Multichannel Catalog Dashboard supports the trend towards multichannel selling.

The appointment of John Merris to the board brings valuable industry expertise.

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