Investor Relations Associate at Bitwise Asset Management

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Asset Management, Cryptocurrency, Financial ServicesIndustries

Requirements

Bachelor’s degree, likely in Finance, Accounting or other business-related field, though not required
3+ years of Client Service or Investor Relations experience in Financial Services, Asset Management, or closely related fields
Very comfortable with software and proficient with Excel/Google Sheets
Great communicator in writing and conversation, and can convey details with clarity, coherence, and warm professionalism
Exceptional time management, organizational, and multi-tasking abilities, and you can meet deadlines and work under pressure
Ability to create and foster meaningful relationships, with the team and with clients with a goal to understand others, to help others understand you, to enjoy interactions, to deliver on professionalism, to form career-long partnerships, and to be “best-in-class.”
Willingness

Responsibilities

Provide ongoing support to our incredible clients, who range from individuals to family offices to financial advisors to funds to institutional investors. You’ll handle a wide variety of questions in a timely, friendly, and accurate manner, with the goal of ensuring client satisfaction. We aim to be our client's favorite partner
Support financial advisors and high-net-worth individual clients by assisting them through the subscription process and managing the onboarding process from beginning to end, with a strong dedication to successful client outcomes regardless of client savviness
Support our portfolio managers by responding accurately and promptly to questions they have on investment logistics, including confirming the receipt of wires from new clients on trade days
Support our sales team by joining calls or meetings with potential clients to discuss the onboarding process or answer product-related questions
Collaborate with our engineers and technology team to optimize the user experience of investing and help build out internal software tools
Help maintain important materials and records, including updating the firm-wide DDQ and the firm’s client database
Wear many hats, contribute to many projects, and adapt to the needs of a growing organization

Skills

Key technologies and capabilities for this role

Investor RelationsClient ServiceTradFiAlternative InvestmentsCryptoETFsPrivate FundsStakeholder ManagementFinancial AdvisorsFamily Offices

Questions & Answers

Common questions about this position

What is the work arrangement or location policy for this role?

This information is not specified in the job description.

What salary or compensation is offered for the Investor Relations Associate position?

This information is not specified in the job description.

What skills or experience are required for this role?

The ideal candidate has expertise in Client Service or Investor Relations in the TradFi or Alternative Investments Industry, with strong dedication to client outcomes and the ability to handle questions accurately and promptly.

What is the company culture like at Bitwise Asset Management?

Bitwise is a close-knit team of 90+ professionals, like a mix of an asset manager and a tech start-up, where the team loves working together, loves what they do, and is excited about the future.

What makes a strong candidate for the Investor Relations Associate role?

An exceptional individual with expertise in Client Service or Investor Relations from TradFi or Alternative Investments, who can provide timely, friendly support to diverse clients and collaborate across teams to optimize experiences.

Bitwise Asset Management

Cryptocurrency index fund management services

About Bitwise Asset Management

Bitwise Asset Management focuses on making cryptocurrency investments easier for a wide range of clients, including individuals and institutions. They offer various investment products such as exchange-traded funds (ETFs), publicly traded trusts, separately managed accounts (SMAs), and private funds, which provide exposure to over 19 different cryptocurrencies, as well as equities and NFTs. Their products are designed to help investors navigate the complexities of the cryptocurrency market. What sets Bitwise apart from competitors is their dedicated team of over 60 experts in technology, asset management, and law, who provide guidance and support to investors. The company's goal is to simplify cryptocurrency investing and make it accessible to everyone.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$82.2MTotal Funding

SERIES_BCompany Stage

Fintech, Crypto & Web3, Financial ServicesIndustries

51-200Employees