Interpreter at Abarca Health

Sioux Falls, South Dakota, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Proof of English/Spanish fluency, both oral and written, through certified accredited institution or passing interpreter’s skills test administered through Avera
Technical Certificate
Pass a medical terminology test
Visual acuity adequate to perform position duties
Ability to communicate effectively with others, hear, understand, and distinguish speech and other sounds
Ability to work Monday-Friday 8:00am-5:00pm (80 hours biweekly), with occasional 5:30am starts and evenings until 6:30pm
Familiarity and ability to work with diverse cultural/socio-economic backgrounds and general knowledge of cultural backgrounds
Preferred: Some College Interpreter Training, Some College Health Science, Experience in a healthcare setting as a medical interpreter with strong medical vocabulary

Responsibilities

Relay accurate medical information and facilitate successful delivery of patient services to diverse language segments in compliance with office, clinic, and hospital policies, particularly patient confidentiality and informed consent
Provide written translations for patient encounters, including forms, care instructions, medication schedules, patient letters, and other identified documents and patient materials
Serve as facilitator for language patient services to linguistically diverse consumers and function as a cultural and linguistic resource to patients and providers
Provide high level of customer service with positive approach, performing duties in spirit of teamwork and cooperation
Provide written translations in patient encounters (forms, medical instructions, medication schedules) and administrative translations (letters to patients, other materials)
Support office operations by answering phones, checking voice mails, and following up as needed
Take and schedule interpreter requests, verify and schedule future appointments, and document patient encounters
Facilitate special projects as assigned, including on-the-job training and mentoring of interpreter internships
Travel to various facilities as required
Commitment to Avera’s mission, vision, core values, and social principles; promote values of compassion, hospitality, and stewardship
Uphold standards of Communication, Attitude, Responsiveness, and Engagement (CARE)
Maintain confidentiality
Work effectively in a team environment, coordinating workflow with other team members

Skills

Medical Interpretation

Written Translation

Cultural Competency

Customer Service

Patient Confidentiality

Phone Support

Scheduling

Informed Consent

Abarca Health

Pharmacy Benefit Management services provider

About Abarca Health

Abarca Health provides Pharmacy Benefit Management (PBM) services, focusing on flexible and user-friendly solutions for health plans, employers, and government programs like Medicare and Medicaid. Its main product, the Darwin platform, allows clients to quickly implement and modify benefit designs while ensuring compliance with regulations. Abarca Health manages over $5.3 billion in drug spend and processes 100 million prescription claims annually, offering additional services like home delivery for prescriptions. The company's goal is to deliver exceptional service and innovative solutions in the PBM market.

Aventura, FloridaHeadquarters

2005Year Founded

VENTURE_UNKNOWNCompany Stage

HealthcareIndustries

501-1,000Employees

Benefits

PTO

Parental leave

Work flexibility

Health insurance

Wellness stipend

401k

Tuition reimbursement

Leadership development programs

Risks

Increased competition from Amazon Pharmacy and Mark Cuban's Cost Plus Drug Company.

Growing focus on specialty drugs may require platform adaptation.

Shift towards price transparency could pressure Abarca's pricing models.

Differentiation

Abarca Health's Darwin platform is highly adaptable and user-friendly.

The company offers innovative programs like Triple S en Casa for home delivery.

Abarca Health ensures compliance with ever-changing healthcare regulations.

Upsides

Abarca transitioned two million members to Darwin in 18 months, showing operational efficiency.

Collaboration with Blue Shield of California boosts Abarca's reputation in the PBM sector.

Recognition as a top IT workplace attracts top talent, driving innovation.

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