Insurance Operations New Associate (Multinational) at Accenture

Subang Jaya, Selangor, Malaysia

Accenture Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Insurance, Business Process OutsourcingIndustries

Requirements

  • Diploma / Bachelor’s degree or equivalent in any field
  • Fresh graduates encouraged to apply
  • General insurance knowledge/experience preferred
  • Experience in Business Process Outsourcing / Shared Services environment is an added advantage
  • Good command and comprehension of English (oral and written) is compulsory
  • Strong attention to detail and accuracy in data entry and validation
  • Willingness to work on shift according to the region, including Malaysia public holidays: Australia & New Zealand (ANZ): 5 AM to 2 PM (Monday to Friday); North America (NAM): 9 PM to 6 AM (Monday to Friday); Middle East (ME): 12 PM to 9 PM (Monday to Friday); United Kingdom: 4 PM - 1 AM (Monday to Friday)

Responsibilities

  • Perform routine business processing transactions, which are non-repetitive and may involve independent thinking, including data-entry in system, issuing policy documents and billing premiums based on set guidelines
  • Involve analysis and investigation during handling the account
  • Review, evaluate, verify and process work for multinational business, including calculation of taxes / adjustments, billing premiums and issuing policies to the client
  • Communicate both verbally and/or in writing to Producing Office, Multinational Risk Practitioner, Underwriter or clients to collect information for policy issuances
  • Organize and maintain electronic databases
  • Review, investigate and rectify all the rework issue if any
  • Respond to queries by Clients, Producing Office or Underwriters
  • Update payments for policies and may have to communicate with other departments such as Finance / Accountings and RISO to obtain updated payment information
  • Responds to general client and broker queries via email and calls
  • Prepare reports as and when required by management

Skills

Key technologies and capabilities for this role

data entrypolicy issuancepremium billingtax calculationclient communicationdatabase managementquery resolutionpayment updatesreport preparationEnglish proficiency

Questions & Answers

Common questions about this position

Is this position open to fresh graduates?

Yes, fresh graduates are encouraged to apply for this role.

What are the shift timings for this role?

The role requires willingness to work shifts according to the region: ANZ (5 AM to 2 PM), NAM (9 PM to 6 AM), ME (12 PM to 9 PM), and UK (4 PM to 1 AM), Monday to Friday, including Malaysia public holidays.

What skills are required for this position?

Candidates need a Diploma/Bachelor’s degree or equivalent, good command of English (oral and written), strong attention to detail and accuracy in data entry, with general insurance knowledge and BPO/shared services experience preferred.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does Accenture's company culture emphasize?

Accenture emphasizes a talent- and innovation-led culture with shared success, commitment to creating 360° value for clients, each other, shareholders, partners, and communities.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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