Member Operations and Experience Specialist- Transfers
PublicFull Time
Mid-level (3 to 4 years)
Key technologies and capabilities for this role
Common questions about this position
Candidates need 3-4 years of experience in UK Pension domain – Transfers Out managing participant level services, plus 2+ years in Transfers Out processes like cash transfers out, bulk transfers, transfers of death benefits, and due diligence. Hands-on experience with developing process documentation, capturing exceptions, process flow, and process maps is also required.
Required skills include a Bachelor’s degree, experience in the UK Pension domain, good verbal and written communication skills, good typing skills, attention to detail, and openness to night shifts based on business requirements.
This information is not specified in the job description.
This information is not specified in the job description.
Strong candidates will have mandatory UK Pension domain experience, particularly in Transfers Out processes, excellent organizational skills to prioritize high-value transactions, attention to detail, and a proactive approach to process improvements, documentation, and adhering to SLAs and quality standards.
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