Installation Team Lead at JD.com Inc

Paris, Île-de-France, France

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Supply ChainIndustries

Requirements

Experience in furniture/appliance installation or similar field
Leadership experience in managing teams
Strong organizational and problem-solving skills
Ability to train and develop team members
Excellent customer service and communication skills
Hands-on approach and ability to handle physical tasks when needed

Responsibilities

Train and manage a team of installers for bulky items
Oversee installation operations and ensure timely completion of tasks
Maintain high service quality and customer satisfaction
Work closely with the operations team to align installation schedules with deliveries
Handle customer queries and resolve installation-related issues
Monitor performance and implement improvements in the installation process

Skills

Team Management

Installer Training

Installation Operations

Customer Service

Problem Solving

Organizational Skills

Communication Skills

Furniture Installation

Appliance Installation

Leadership

Team Development

JD.com Inc

China's largest online retailer and technology services

About JD.com Inc

JD.com is China's largest online retailer, offering a wide range of products from fresh food to electronics, with a nationwide fulfillment network enabling same- and next-day delivery. The company is transitioning to a technology and service enterprise, leveraging cutting-edge technology and infrastructure to serve nearly 600 million customers and promote innovation across various industries.

Chaoyang, Beijing, ChinaHeadquarters

1998Year Founded

$7,918.9MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Robotics & Automation, Venture Capital, Industrial & Manufacturing, VR & AR, AI & Machine Learning, Consumer GoodsIndustries

10,001+Employees